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Necessary for infrastructure access
April 24, 2023

Necessary for infrastructure access

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodAccess

We use GoodAccess to access our cloud infrastructure. For this we were looking for a VPN service with static ip and connectors to the main cloud providers (AWS, Azure, etc). Our developers work on this VPN all day long so we were also looking for a provider with high network infrastructure capabilities.
  • Intrastructure safety and reliability
  • Fast Network connection
  • Cloud connectors
  • It could be cheaper
  • There would be a lack of connectors to other infrastructures
  • May have SSO access with more applications
  • VPN access
  • Static IP
  • Cloud connector
  • Private dns
  • Our security has improved
  • Our reliability has improved
  • Access to infrastructure is easier
Goodaccess has more functionality (VPN, static Ip, gateway, threat security, private dns, etc) than most solutions on the market. We tried other solutions but couldn't find one that had all the features we needed. It has an infrastructure that works at high speed, something we didn't have in other solutions.

Do you think GoodAccess delivers good value for the price?

Yes

Are you happy with GoodAccess's feature set?

Yes

Did GoodAccess live up to sales and marketing promises?

Yes

Did implementation of GoodAccess go as expected?

Yes

Would you buy GoodAccess again?

Yes

I currently consider it to be the best service to securely and reliably access all of a company's online infrastructures. I believe that all companies should implement VPN access and the use of Goodaccess security tools gives it a plus. CCloud infrastructures are clearly exposed to data leakage or unauthorized access.

GoodAccess Feature Ratings

10.0
Continuous Verification
10
Secure Web Gateways
10
Network Flow Control
10
Network Traffic Analysis
10
Segmentation Leveraging
10
Admin Access Control
10
Network Data Encryption
10
Network Topology Mapping
10
9.3
Network Analytics
10
Threat Recognition
10
Vulnerability Classification
9
Automated Alerts and Reporting
9
Threat Analysis
9
Threat Intelligence Reporting
9
Automated Threat Identification
9
10.0
Multi-Factor Authentication
10
9.0
Endpoint Detection and Response (EDR)
9

GoodAccess Support

We have hardly had any incidents because the service works very good, but when we have had doubts about the implementation of the gateway to connect ours clouds, the GoodAccess service has been fast and efficient. We have been able to implement and deliver our infrastructure faster with their help.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I have not had to request premium support as GoodAccess has support that works quickly and efficiently.