Google Chrome - Still the best browsing experience after 17 plus years
January 20, 2026

Google Chrome - Still the best browsing experience after 17 plus years

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Chrome

Google Chrome is the browser of choice for daily use, along with testing our websites, eLearning modules, and online systems. It is used daily and is the trusted browser in our organization.

Pros

  • Deep compatibility with nearly all websites.
  • Strong AI with Gemini.
  • Timely and meaningful updates on a regular basis.
  • Secure and safe.

Cons

  • A UI update is long overdue - it could be much more modern.
  • Give us more ways to cut popups, ads, and other annoyances.
  • The bookmarks bar is antiquated - could use a facelift.
  • Courses that perform across all browsers because we use Google Chrome to test.
  • Websites that perform across platforms because Google Chrome has a robust platform of developer tools, views, and other features to help us.
  • Knowing our customers can count on the best web experience because Google Chrome was used to ensure that.
It's almost a 10. There are a few things that Google Chrome could work on to make it less 'busy'. A lighter user interface would go a long way in making a major difference. I appreciate how Google ensures updates for security and functionality, but we'd all appreciate a better user experience. This could be integrated with AI features to make it even better!
Only Firefox comes close. Google Chrome is leaps and bounds above anything Microsoft has ever done in the browser space. Microsoft has lagged behind with Edge for years and continues to supply a subpar browsing experience. Google Chrome has the speed and the features to make it the best in the industry and it continues to go above and beyond where others do not keep up. With Gemini AI added, this will only continue to get better.

Do you think Google Chrome delivers good value for the price?

Yes

Are you happy with Google Chrome's feature set?

Yes

Did Google Chrome live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Chrome go as expected?

I wasn't involved with the implementation phase

Would you buy Google Chrome again?

Yes

Google Chrome functions like a powerhouse on resource-hungry websites where other browsers can tend to fail. I like how smooth things run even with numerous tabs opened, and how Google Chrome gives me the option to trim down hungry tabs to save memory and improve functionality when I am browsing. If I had one wish to make things better, I'd say there are some websites with buttons and other advanced form functionality that can cause issues - and that should be addressed. All-in-all, though, Google Chrome is still the best there is.

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