Google Workspace for Education Meets and Exceeds Our Expectations
April 08, 2021

Google Workspace for Education Meets and Exceeds Our Expectations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Workspace for Education (formerly G Suite for Education)

As a public school district, we use Workspace across the entire organization. Every student and staff member has a Google Workspace for Education [(formerly G Suite for Education)] account allowing for smooth and seamless sharing of documents. With email, calendaring, and document creation behind one system, we are more efficient. While we currently use the free version of Workspace, we are considering upgrading due to the increased features being offered.

The Administrative features for the education market are terrific. Google makes it easy to manage your fleet of computers and users. One platform to manage for the bulk of things that are needed in our district. And, since so many other providers support Google Single Sign On (SSO), it makes it easy to integrate with other educational service providers.

Also, with so many school districts across the country and world using Workspace, it makes it very easy to connect and collaborate with others.
  • The Admin controls are splendid. They make it easy to manage your computer fleet and user database.
  • Google quickly adapts to needed changes and pushes those out with minimum disruption to services. Just update your Chrome browser and you are on your way. No need to download and update numerous patches that take extensive time to install.
  • From the education side, having access to Google Vault is extremely valuable. Vault gives us the ability to retrieve any document ever created by an account user. That is incredibly necessary in the education world.
  • Google does a good job of providing great admin resources, but they could do better by incorporating what others have developed into the basic platform. For example, there is a command line open-source program called GAM that allows admins to dig much deeper into the back end. More of those resources should be part of the basic offerings.
  • It is hard to be critical of something that is free and has been free for so long.
  • I wish there was a better way to connect with Google to be able to talk to someone. So much communication is via chat and that is not always the best way to get answers.
  • I would recommend that for paying customers in the education market, we get a dedicated phone line to call for support.
  • Easy management of devices and users.
  • Email is critical to our organization and Gmail works smoothly.
  • Google docs are easy to use and share. Google has done a very good job of moving docs into a "need to print" world. Not everything will remain digital.
  • The ROI is 100% since we are using a free version

Do you think Google Workspace for Education delivers good value for the price?


Are you happy with Google Workspace for Education's feature set?


Did Google Workspace for Education live up to sales and marketing promises?


Did implementation of Google Workspace for Education go as expected?


Would you buy Google Workspace for Education again?


Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well.

The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.