Great Feedback Tool!
December 13, 2022

Great Feedback Tool!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoReact

GoReact enables us to be effective in evaluating interpreters and their work. We use GoReact to collect, store, and evaluate performance from interpreters and share it with folks in our quality assurance department. In the past, we've had trouble storing all of the recorded material but GoReact acts as a storage hub as well as a convenient way to provide feedback that is associated with specific behaviors in the interpreting process.

Pros

  • Time Stamped Feedback
  • Clean Video Storage
  • Clear peer to peer feedback

Cons

  • Frequent UI changes
  • Color scheme
  • Time stamped feedback
  • Individual logins
  • Ability to record live video
  • Ability to monitor staff performance
  • Ability to have a record of skills and abilities
I'm only familiar with GoReact to solve the problems I use GoReact to solve. I'm not interested in other platforms. I'm pretty content with what I see. I've heard of other platforms but never used them, so I won't speak to anything outside my own experience.

Do you think GoReact delivers good value for the price?

Yes

Are you happy with GoReact's feature set?

Yes

Did GoReact live up to sales and marketing promises?

Yes

Did implementation of GoReact go as expected?

Yes

Would you buy GoReact again?

Yes

I find that GoReact is well suited if the person uploading or recording their video knows how to use it and uses it correctly AND if the person who is providing the feedback uses it well. If both parties don't use it well, it becomes problematic for the feedback process. Both the "student" and the "teacher" have to use it well in order for it to be effective. Otherwise, it's just a video storage tool.

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