Grow.com is awesome and the customer support is even better
April 30, 2021

Grow.com is awesome and the customer support is even better

Yosef Ing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grow.com

Grow.com is a great tool that we use for data analysis and decision making. Almost our entire organization uses it to some extent, some just for entering the data, and others for making analysis. It helps us to manage our data and make better decisions and report.
  • easy to use
  • simple to navigate
  • brandable
  • finding settings
  • integrations
  • trial
  • business strategy
  • saves time
  • eliminates manual work
We like Grow.com and chose this platform because the customer support team was great and super helpful. We make this a priority so that when we run into issues, someone can assist.

Do you think Epicor Grow delivers good value for the price?

Yes

Are you happy with Epicor Grow's feature set?

Yes

Did Epicor Grow live up to sales and marketing promises?

Yes

Did implementation of Epicor Grow go as expected?

Yes

Would you buy Epicor Grow again?

Yes

It could definitely be improved in terms of usability. There is definitely a learning curve that needs to be mastered before being able to used all the time.
The customer support team is absolutely amazing and the main reason why we chose this product.
Definitely. well suited for larger organizations. Smaller organizations may not need this tool as much. It depends on where you store your data and what integrates with it as well.

Epicor Grow Feature Ratings

Customizable dashboards
8
Report Formatting Templates
9
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
8
Publish to Web
7
Publish to PDF
9
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
9
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
9
Responsive Design for Web Access
9
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9
REST API
8