HelpSystems Robot Monitor - The perfect monitoring tool
December 23, 2020

HelpSystems Robot Monitor - The perfect monitoring tool

Srikanth Doddapaneni | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HelpSystems Robot Monitor

Help systems ROBOT monitoring product/tool helping a lot to the business to run smoother. We are using the robot tool for the auto replying of the messages, monitor the messages across the IBM i platform. Using the Robot Network GUI to monitor all the critical/ Normal messages at a central place. Robot scheduler and Alerting are the best tools that I am aware.
  • Auto reply to the MSGW.
  • Robot network GUI is place to monitor all the systems at one place.
  • Based the MSG ID/JOBS, the alerts are set up to notify the concerned person/team.
  • Need to add more options of monitoring the file levels.
  • Number of members on a physical file and it should alert when it reaches threshold value as we defined.
  • Not much and it's perfect tool to automate the environment.
  • Can monitor the systems in a central view.
  • It's easy to maintain with better security to the robo commands.
  • Cost effectiveness.
It's a best tool/product in the market and easy to use. It serves our purpose and saves a lot time of the resource from the manual task. The main and most important is, its support team. One of the best support team I have ever seen. Their dedicated product engineer have a good knowledge over the product and helps immediately.

Do you think Fortra Robot Monitor delivers good value for the price?

Yes

Are you happy with Fortra Robot Monitor's feature set?

Yes

Did Fortra Robot Monitor live up to sales and marketing promises?

Yes

Did implementation of Fortra Robot Monitor go as expected?

Yes

Would you buy Fortra Robot Monitor again?

Yes

We can verify the infra and application performance at a central location. The most critical stuff ODBC/JBDC jobs monitoring, like to verify the top takers of the CPU and disk i/o on the system. Wee can keep an eye on the key values that indicate the VIOS health, processor, disk and memory and much more can do by this tool.