Robot Monitor with Amazing features.
August 30, 2021

Robot Monitor with Amazing features.

Nitish Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HelpSystems Robot Monitor

Robot Monitor is used to monitoring the performance of your Power servers in real time—including system status, disk, network, availability, application data, and JDBC/ODBC activity—you and your team can proactively respond to issues before they impact user productivity or resource. We as a IBM i series team used it in our environment.
  • Highly customizable
  • visibility into all your metrics
  • Robot Monitor can send out notification when things go wrong.
  • It can have more customization
  • More SQL features can be added
  • Dashboard improvement
  • Maximum Uptime.
  • real-time alerts.
  • With Robot Monitor, downtime doesn’t stand a chance.
  • To keep your business competitive
  • Monitor SQL queries to extract critical information from your most important applications and record historical trends for forecasting and analysis reports
  • Modern Dashboards
Nagios toll is not that much reliable for IBM i as Robot monitor. Nagios has less features as compare to Robot monitor.
Nagios doesn't have Dashboard feature.

Do you think Fortra Robot Monitor delivers good value for the price?

Yes

Are you happy with Fortra Robot Monitor's feature set?

Yes

Did Fortra Robot Monitor live up to sales and marketing promises?

Yes

Did implementation of Fortra Robot Monitor go as expected?

Yes

Would you buy Fortra Robot Monitor again?

Yes

Instantly drill down to show all the jobs consuming CPU, temporary storage, QTEMP, I/O, transactions, faulting rates, and other metrics, for faster problem resolution.

Using HelpSystems Robot Monitor

5 - They all support for the banking functionality as well as the logistics.
3 - They should have a IBM i servers knowledge like how to setup the Robot monitor and It's functionality for IBM i servers.
  • Application Monitoring
  • Graphical Reports
  • Robot Monitor can send out notification when things go wrong.
  • central interface to avoid downtime and optimize performance
  • Highly customizable
  • Increase Availability for Critical Resources
  • Reply, Escalate, or Troubleshoot from Anywhere
  • track of system logs
  • Faster respond to MSGW
I found the Robot monitoring tool is more reliable for IBM i servers.

Evaluating HelpSystems Robot Monitor and Competitors

Yes - AJS
We are now using Advanced job scheduler in our environment for schedule many jobs to perform the operations on IBM i servers.
As the organization is changed now so they don't have Robot Monitor.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Get real-time notifications of new messages and use two-way messaging to respond directly from any workstation or mobile device
I will mostly prefer to use Robot in my environment instead of using Nagios X1.

HelpSystems Robot Monitor Implementation

  • Third-party professional services
  • Don't know
Change management was a small part of the implementation and was well-handled - It has to be discuss in a CAB call before get a GO.

HelpSystems Robot Monitor Support

Quiet active whenever there is any help required either on chat support or Contact.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes we purchased the premium support to get the more visibility and faster resolution from Help system support.
While checking on installation part they have given us the full guideline

Using HelpSystems Robot Monitor

It is very easy to use and have lots of feature which makes our environment risk free.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • tracking the history
  • Monitor logs in the IFS
  • system track logs
  • configuration
  • dashboard view
Yes - It is easy to use and you can get the notification on your mobile.