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Integrative software for Physical Therapy Practies
Updated May 06, 2021

Integrative software for Physical Therapy Practies

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HENO

Physio uses HENO for the majority of our entire teams' workflow, from appointment scheduling, medical records, and accounting/collections. It solves the issue of having to use different systems for each department and eases communication due to how integrated it is.
  • Ease of scheduling. From drag and drop appointments to appointment reminders for clients.
  • Billing and documentation are integrated, which makes it easy for billing to be verified.
  • The billing framework is easy to navigate, and the variety of reporting options allow information to be processed in many ways.
  • Tracking of appointments, and documentation could be cleaner.
  • Alerts could be more customizable, and error messages could provide more information to the user.
  • It has had positive impact overall by making most of our systems more efficient and streamlined.
It is quick and thorough, as well as very friendly.

Do you think HENO delivers good value for the price?

Yes

Are you happy with HENO's feature set?

Yes

Did HENO live up to sales and marketing promises?

Yes

Did implementation of HENO go as expected?

Yes

Would you buy HENO again?

Yes

HENO is a wonderful system for any Physical Therapy practice currently operating in multiple programs. It streamlines systems and communication through its department integration, allows for HIPAA compliant internal messaging, and client communication, and it has a high level of practice customization. It also has a patient portal which can be very useful.