The greatness of technology optimization through TBM Apptio
November 12, 2025

The greatness of technology optimization through TBM Apptio

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne Plus

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)
  • IT Financial Management Foundation

Overall Satisfaction with IBM Apptio

For Application TCO and Line of business allocation. We leverage planning cloud ability and cost transparency to identify consumption across our companies to be able to allocation actual IT spend as well as plan and forecast.

Pros

  • Allocations
  • Cookie cutter TBM examples
  • Out of the box reporting
  • Datalink connections

Cons

  • Customer support
  • Insights
  • Roadmapping
Excellent for allocations and the ability to customize but limited due to data sparsity
  • Simplified financial conversations
  • Speed of getting the data you need
it’s faster and better and more efficient by utilizing data link but also limited with what systems that can integrate with
They are very slow to respond and very challenging to get support unless you’re escalating the issue you will get no support even if you wait 6 to 8 hours

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

They are a great tool help with insights and TCO for it spend

Comments

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