IBM Cloud Object Storage Review
Updated April 07, 2020

IBM Cloud Object Storage Review

Christopher J Evans | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Object Storage

We have been using IBM Cloud Object Storage since 2019. Overall, it fits very well for the needs of my department: it is quick, easy to use, and easy for first-time users. Creating object storage instantly is the best feature, literally, it takes 10 seconds. The user interface is easy to use and easy to learn. I have a stable and robust parallel file system thanks to IBM. The support desk is so helpful. When I am in need of help, I can reach them quickly. Their response times are satisfying my needs. Lastly, it is secure. I know my data is in the hands of a trusted company, IBM.
  • Secure, stable, and robust parallel file system
  • Easy integration to various tools
  • Connection speed, high bandwidth
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  • We saved a lot of time, as we do not have to maintain on-premises data storage anymore.
As a new user of IBM Cloud Object Storage, my experience is good on data transfer. Migrating our terabytes of data within 2 days was the best thing about it.
Chemical syntheses data of our chemist needs to be accessed from time to time. As these data are the intellectual property of our company, we need to store them securely. IBM's solution is useful for our needs, these data are not accessed all the time. Also, our log management system creates tons of data each second. As a part of data governance, risk, compliance policy we store these data on IBM. Thus, our department's job becomes easier.
As a chemicals company, we have a huge archive that consists of chemical syntheses data. This data needs to be stored securely. Recently, on-premises solutions have become unsustainable for our company. Hard drive faults, data breaches, and regulatory compliance needs make it harder to keep data on the company site. Thus, we decided to switch to the cloud. IBM provides fast and secure service. Their pricing scheme is affordable. Their support team really helped to facilitate the migration of tons of data to IBM.

IBM Cloud Object Storage Feature Ratings

Service-level Agreement (SLA) uptime
Dynamic scaling
Elastic load balancing
Monitoring tools
Security controls

IBM Cloud Support and Implementation

As a nature of chemicals company, chemical syntheses data archive takes a big space on our servers. After realising that on-premises solutions is not sustainable anymore, we decided to switch to the IBM cloud. Before we start to migrate data, we needed to look over all our data. But, thanks to IBM support team, implementation process ran smooth and fast. Literally, it only took 2 days to start to use the new system. We planned it to be take 5 days based on our estimations. IBM support offered help on migration and it was the easiest backup transfer for our company ever.
IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.
Advanced - We used Advanced level of support as we have lots of sensitive data and our team lack of knowledge on cloud implementation. However, IBM's advanced level support was really helpful and relievingfor our IT team.
Earlier we were looking for a cloud solution to store and protect our intellectual property data. IBM's sales team has real professionals who have hands-on experience about these kind of migration and cloud planning. They spent a lot of time for planning the best solution for Nation Farm. After the migration, they were good as well.
  • IBM Cloud product demos and tutorial videos
I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.