IBM Cloud Object Storage Review
Updated April 07, 2020

IBM Cloud Object Storage Review

Christopher J Evans | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Object Storage

We have been using IBM Cloud Object Storage since 2019. Overall, it fits very well for the needs of my department: it is quick, easy to use, and easy for first-time users. Creating object storage instantly is the best feature, literally, it takes 10 seconds. The user interface is easy to use and easy to learn. I have a stable and robust parallel file system thanks to IBM. The support desk is so helpful. When I am in need of help, I can reach them quickly. Their response times are satisfying my needs. Lastly, it is secure. I know my data is in the hands of a trusted company, IBM.

Pros

  • Secure, stable, and robust parallel file system
  • Easy integration to various tools
  • Connection speed, high bandwidth

Cons

  • None
  • None
  • None
  • We saved a lot of time, as we do not have to maintain on-premises data storage anymore.
As a chemicals company, we have a huge archive that consists of chemical syntheses data. This data needs to be stored securely. Recently, on-premises solutions have become unsustainable for our company. Hard drive faults, data breaches, and regulatory compliance needs make it harder to keep data on the company site. Thus, we decided to switch to the cloud. IBM provides fast and secure service. Their pricing scheme is affordable. Their support team really helped to facilitate the migration of tons of data to IBM.

IBM Cloud Object Storage Feature Ratings

Infrastructure-as-a-Service (IaaS)
10.0
Service-level Agreement (SLA) uptime
10
Dynamic scaling
10
Elastic load balancing
10
Monitoring tools
10
Security controls
10

IBM Cloud Support and Implementation

IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.
I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.

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