Scalable enterprise AI studio
December 19, 2023
Scalable enterprise AI studio
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM watsonx.ai
We use it to answer customer support inquiries from our FAQ database on various topics about payments, internet banking usage tips, documents needed, etc. It successfully extracts the informations from our knowledge base presenting it in a clear and conversational style.
- categorize large volumes of text
- sentiment analysis and intent recognition
- document summarization
- more business focused models
- a better UI / dashboard
- a bit expensive
- faster customer service
- increased productivity by using document summarization
- decrease in customer service human operator interactions
IBM watsonx.ai is more enterprise oriented providing more options regarding on-premises setup and other compliance issues. Better suited for the corporate world.
Do you think IBM watsonx.ai delivers good value for the price?
Yes
Are you happy with IBM watsonx.ai's feature set?
Yes
Did IBM watsonx.ai live up to sales and marketing promises?
Yes
Did implementation of IBM watsonx.ai go as expected?
Yes
Would you buy IBM watsonx.ai again?
Yes