ID.me Verification for Customer Discounts
June 24, 2022

ID.me Verification for Customer Discounts

Dr. David M. Caruth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ID.me

We use ID.me at my organization as a verification service to verify customer status to provide certain, exclusive discounts to certain customers. In the past, we should paper document verification which is timely and cost-heavy to have done, and using software, eliminates those needs and saves us both time and money.
  • Customer Identity Verification
  • Customer Service
  • Data Reporting
  • No suggested improvement areas - product is working great!
  • Cost Reduction
  • Time Reduction
  • Better Customer Experience

Do you think ID.me delivers good value for the price?

Yes

Are you happy with ID.me's feature set?

Yes

Did ID.me live up to sales and marketing promises?

Yes

Did implementation of ID.me go as expected?

Yes

Would you buy ID.me again?

Yes

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.