inRESONANCE Improves our Tracking in Every Way
August 17, 2018
inRESONANCE Improves our Tracking in Every Way
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with inRESONANCE
We use inRESONANCE as the database system to hold all of our scholars. It tracks all pertinent information including initial recruitment applications, academic review and all contact information for each scholar. It addresses the problem of having a database that is streamlined, consistent, and can be used by every phase of our organization in the same way.
- User levels where only certain individuals are able to do specific task. You don't have everyone making changes to fit their needs. Keeps things consistent.
- The ability to build custom lists. We are able to make the list as specific as we need them to be for our particular organization.
- The ability to send individual HTML formatted email messages to a specific set of individuals is helpful for the difference phases of our program. Each is able to communicate with their specific phase alone.
- There are a lot of terms used for different information in the database. It would be nice if that could be streamlined somehow and more intuitive for the users.
- There are a lot of details to go through to make custom list or create reports. If you don't do these processes regularly, it seems you are always relearning the process.
- There was a point when data changes needed to be done in two different places, but I think we may have resolved that issue.
- It has provided us with a more consistent, and more accurate reporting system for grants and overall analysis of our scholars.
- We are all working in a similar way with inputting information into the database which adds to the consistency and accuracy of reporting.
We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. It has saved us a significant amount of money in this regard.