Intercom rocks my socks
July 31, 2017
Intercom rocks my socks
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
We use it to track usage and segment users as well as the help chat feature.
- Help chat does a great job to ease the burden of the CSMs from handling all client work.
- The chat function is easy to use.
- Customers always brag about the chat feature.
- Sometimes the app crashed but that happens with any platform.
- I wish there were different options for the chat sound.
- I do not decide on the investment in the platform.