Ivanti Endpoint Manager: Powerful Tool with Room for Usability Improvements
Updated November 21, 2024

Ivanti Endpoint Manager: Powerful Tool with Room for Usability Improvements

Prabhu Govindaraj | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ivanti Endpoint Manager

In my previous organization, we use Ivanti Endpoint Manager (IEM) to make managing all our devices much easier. It lets us track, update, and secure every computer and mobile device from a single place, which saves a lot of time and keeps our IT team focused on bigger projects instead of routine tasks.

Pros

  • Comprehensive Inventory and Asset Management
  • Automated Patch Management
  • Flexible and Scalable Management
  • Powerful Remote Control for Support
  • Efficient Software Distribution

Cons

  • Complex User Interface
  • Slow Reporting and Data Processing
  • Reduced Operational Costs
  • Decreased Downtime
  • Improved Security Posture
  • Initial Setup and Training Costs
  • User Adoption
Complex Interface and more training for user adoption. Strong Automation and Customization Options
Ivanti Endpoint Manager was good at Automated Patch Management and has a efficient Software Distribution methodologies. It is also has powerful Remote Control for Support and good inventory management

Do you think Ivanti Endpoint Manager delivers good value for the price?

Yes

Are you happy with Ivanti Endpoint Manager's feature set?

Yes

Did Ivanti Endpoint Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ivanti Endpoint Manager go as expected?

Yes

Would you buy Ivanti Endpoint Manager again?

Yes

Well-Suited Scenarios
Large Enterprise Environments with Diverse Devices
Organizations Prioritizing Security and Compliance
Distributed Workforce and Remote Support Needs

Less Appropriate Scenarios
Small to Medium Businesses with Limited IT Resources
Environments with Heavy MacOS or Linux Usage

Evaluating Ivanti Endpoint Manager and Competitors

Yes - Citrix profile manager. Citrix profile manager was using basic profile and there was no console to restore things. With Ivanti endpoint manager there was console and we can see the data and restore it properly for end user.
  • Integration with Other Systems
  • Ease of Use
Using Ivanti was ease of use. It integrated with different version of windows and there was option to use it on virtualised version of windows.
I don't think profile manager is must anymore. With windows 11 and changes to MS office now all customisation can be backed up with O365. I wish this was available earlier and so there would have been a better environment to deploy and work on.

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