JDA Transports Optimization Initiatives
October 17, 2019
JDA Transports Optimization Initiatives

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with JDA
JDA software is used for Transportation Management, Logistics Procurement, and Data Analytics for strategic decision making as related to those modules used. It was implemented globally as a transparent global logistics solution. It has given insight into the alignment of scenarios that would optimize shipping lanes to consolidate volume. It better aligns the customer service experience contributing visibility to shipment status and proactively serving customer service expectations.
- Great customer facing implementation team.
- Predictable and communicated improvement processes.
- Constant roll out of new features with a strong SIG committee.
- At times they appear strained on the development side of the house.
- At times they are to slow at issue resolution even when higher priority, which can impede the business process.
- Support team is across the pond so reactivity is at times less than expected.
- Alignment with customer service programs.
- Visibility for optimization and transportation cost savings.
- Vendor performance overviews.
Do you think Blue Yonder Luminate Planning delivers good value for the price?
Not sure
Are you happy with Blue Yonder Luminate Planning's feature set?
Yes
Did Blue Yonder Luminate Planning live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blue Yonder Luminate Planning go as expected?
Yes
Would you buy Blue Yonder Luminate Planning again?
Yes