Item: JobBOSS²
Rating: 1
Author: Hagen Kern

Use Cases and Deployment Scope

We use JobBOSS² in our machine shop for order in take planning, production scheduling, purchasing of raw materials and other supplies as well es employee time tracking. We also use the report functionally for tracking profitability per job, which also allows us to better quote based on historical values adjusted with updated labor and raw material cost.

Pros and Cons

Time tracking per job
Order in take management
Purchase handling of raw materials

In my opinion, Management and bait and switch on sales side
Not being clear about what you are buying
Selling consultant hours although not needed

Return on Investment

Had to spent $4000 more than I should have (unwanted consulting hours)
Job cost analysis helps us improve our quoting
Time tracking helps us get better at time forecasting for jobs

All-in-One Platform

We have benefited from it, since we now can access the software from anywhere with a computer. It has helped us improve visibility on costs and time. But I am still not ok with, in what in my opinion is, the bait and switch behavior of their sales force. I can not recommend them and for the future will have to.ñook.at other job shop software to make sure I am getting better support.

Key Insights

Do you think JobBOSS² delivers good value for the price?

Yes

Are you happy with JobBOSS²'s feature set?

Did JobBOSS² live up to sales and marketing promises?

Did implementation of JobBOSS² go as expected?

Yes

Would you buy JobBOSS² again?

Likelihood to Recommend

We spent over spent by about $4000 for the upgrade from our old local hosted E2 shop software to the new cloud based JobBOSS². We were not informed that we are paying for a certain amount of consulting hours upfront ($4000) for our upgrade. We did not need those hours and, in my experience, when I asked to credit them.to.our account for billing they refused although this was never explained before hand. In my opinion, this is very much a bait and switch sales behavior. We are happy with the software but the sales team and their management is something else. Furthermore the consultant hours are expiring after 12 month which was also never discussed.

JobBOSS² review after one year of usage

Overall Satisfaction with JobBOSS²