Kenexa just another one of the big dog ATS options that recruiters don't like
September 19, 2016
Kenexa just another one of the big dog ATS options that recruiters don't like
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kenexa
Currently Kenexa is being used enterprise wide by recruiters and hiring managers for recruiting and hiring.
- Kenexa has been trying to do a better job of understanding the client and candidate needs in the last 12 months but they still have room to improve in this area.
- With Kenexa's acquisition by IBM, the ticket and support process became more difficult.
- With resources like IBM behind Kenexa, I was hoping to see things move faster but updates to functionality have come at a slower pace than expected. When new features are added, they are not fully functional at launch e.g. mobile job search and mobile apply - they are communicating that both functionalities are ready however when working through the projects to turn on both, we have discovered a lot of limitations and functionality that have made us hesitant to go live with a less than great experience for our users.
- No one can clearly communicate the roadmaps for new features and enhancements - we often get conflicting information depending on who you talk to.