AI that provides defined benefits

Practice consultants are excellent. My practice consultant is always available, listens to concerns, and provides practical advice and guidance. He is also comfortable to say if something is not possible or the functionality is coming, whereas other vendors have led me down rabbit holes. That level of honesty provides an extra level of comfort when selling the software and process internally. In my practice consultant, I have a colleague rather than a vendor, and that is a very important distinction to me. Kira support desk is excellent. Quick responses and helpful follow ups.

Simple, easy to use software. It is clear time has been spent on the UI, and while improvements can always be made, the current UI means my time spent training colleagues is minimal.

Red flag DD reporting is an obvious example of where Kira works well. You require a defined set of red flags, and reviewers must be comfortable differentiating between true red flags and ambers based on Kira results, but this process can be effectively streamlined and lends itself well to the out of the box trained Kira concepts. Kira is less helpful in niche, practice/market specific scenarios, where out of the box concepts do not exist and training is required. While the training can be performed, it doesn’t allow for the practice to immediately avail of Kira’s best quality.