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Gives you back hours of your life not having to analyze phishing emails again!
January 08, 2021

Gives you back hours of your life not having to analyze phishing emails again!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

We are already using KnowBe4 Security Training, and after some time we decided to add the KnowBe4 PhishER tool to be able to automatically get users' phishing email submissions scanned and sorted. It solves the problem of having to go through each of the users' submitted emails on their own and saves us a lot of time.
  • As an add-on to KnowBe4's Outlook plug-in, it can simplify researching phishing messages.
  • It has saved hours of time on our help desk and staff researching emails.
  • It takes human error out of the mix when researching messages.
  • It seems a lot of new messages are not categorized yet so newer phishing messages may have to be hand checked.
  • As an add-on to our existing KnowBe4 products, it was a good deal but on its own is expensive.
  • The interface is nice but makes it tough to get low-level detailed info.
  • Saving us from accidentally approving a real phishing message
  • Huge amount of time saved for staff
  • High cost over some other products

Do you think KnowBe4 PhishER delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER's feature set?

Yes

Did KnowBe4 PhishER live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER go as expected?

Yes

Would you buy KnowBe4 PhishER again?

Yes

Almost every organization has problems with security and phishing emails, so if you've got users getting those emails, then this product is for you. Having to check into and respond to every user-submitted phishing message can sometime require a full-time employee, but this product makes it much easier and faster while saving time.