Tremendously Happy with Linode.
March 15, 2021

Tremendously Happy with Linode.

David Piccione | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We host all of our software products on Linode servers. Out business creates custom software hosted on a cloud platform.
  • Self Directed Management
  • Uptime and reliability
  • Customer Service
  • More Data centres in our region (Canada - only has one)
  • Next to no effort is spent by our staff in maintaining systems.
  • Expansion/Scaling of existing systems is also far easier and quicker using Linode
I've used local hosting solutions (company not listed above) as well has maintained our own hardware in the past. Linode far surpasses these solutions in every respect - cost, maintenance, uptime.
Every interaction I've had with Linode Support has been positive, however those interactions are limited - I don't really need them too often!
We probably spend about 1 hour total monthly directly maintaining our Linode stack of anywhere between 10-20 servers. Given that we charge our clients set monthly rates for hosting as a part of our service directly, we can be flexible to client needs without baring direct costs or needing to adjust our own pricing. This is a tremendous advantage in managing client needs day to day in our industry.
It is one of the most important factors of using a third party solution.

As a small vendor, there is simply no way we can offer the expected uptimes without a more robust partner, let alone manage backups, DDOS events, or maintenance downtime/power outages etc. at our volumes without a significant increase to our costs. Linode allows us to offer a level of service far out of proportion to our company size.
If there was a need to purchase server hardware for any particular reason, I would recommend Linode instead in every case. Far more cost effective, robust, scalable and reliable than any directly supported piece of hardware. However, this does assume a reasonable level of technical experience.