Overall Satisfaction with Linode
We have used Linode for our own, and our client's hosting of game servers, websites, and static content. Recently, we integrated with Forge for automated provisioning and the integration has worked well. Without Linode, we would be needing to use other providers that don't fit our preferred billing methodology and would lack the predictability that we and our clients need.
- Servers are fast.
- Scaling is quick.
- Support is responsive.
- API is flexible allowing for nice integrations.
- Internal networking is difficult. Private network is not as private as we would like.
- Some features require enabling for all servers, instead of just a few.
- Permitted us to reliably price services for our hosting clients, regardless of request counts.
- Reduced our overhead so that one person can handle a large number of servers (currently 30 or so active servers on our account with very little human interaction.)
Linode's pricing is very flat and easy to understand. Some competitors will charge based on a variety of metrics, making predictability difficult. Additionally, we've never had a large unexpected bill from them, as their pricing lets us predict exactly what will happen. Scaling servers is also a nice automated process so I can start a scale transaction, and know that in a few minutes I will be fully up and running on the rescaled server.
We've been able to maintain all of our servers on the Linode infrastructure with very little effort on our part. If there are issues, Linode notifies us of them so that we can be aware of potential ramifications. The performance per dollar has exceeded competing hosts in our testing (AWS, and Vultr being two that we've tested).
Linode has had the occasional hiccup, as any host would. These outages have been rare, and we've been able to configure our infrastructure to handle such outages gracefully, as we can choose multiple datacenters for our servers to reside in.