Lookout - Personal & Enterprise Mobile Security
September 01, 2016

Lookout - Personal & Enterprise Mobile Security

Nick Jastrebski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lookout

Lookout is utilized for mobile security throughout our organization. It is deployed across all Android devices within the organization so we can stay ahead on mobile security. It regularly scans for malware, either scheduled or on demand when desired. Meanwhile, between scans it also monitors the file system so any files downloaded locally to a device are also checked instantaneously. Scan history is tracked and can be viewed online at any time to ensure security is universal across all applications. Malware definitions are updated regularly, so it helps secure mobile devices which often contain personal and bank information, and could be easily hacked. Aside from personal information security, Lookout also offers great flexibility for remote device monitoring. Users can track all types of important information from their device. There's a nice online feature which allows users to find their device on demand at any given time. If the device is in silent mode there is a way to make the device "Scream" through the online interface so it makes a sound even without sound currently enabled locally. It also allows for remote wiping of the device if desired. Lastly a premium feature is backing up and download all contact/call data.

Pros

  • Scanning of all device apps with up to date definitions.
  • Backing up all device related data to the cloud.
  • Finding devices.

Cons

  • Letting users know when device backups stop after premium services/payment expire.
  • Lookout has minimized lost devices, by essentially enabling all users to find their device no matter where it may be lost. Almost all devices are recoverable with Lookout installed and an ability to get to the current location of the device. This prevents excessive replacement device costs.
  • If a device cannot be physically recovered all personal data on the device can be wiped remotely. This reduces data breach risk for a lost/stolen device.
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.

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