M1 is great
November 11, 2024

M1 is great

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with M1

Financial and Manufacturing software. Support knowledge is a struggle. Connecting the GL accounts correctly to Part Class and Part Group with multiple users. This causes a lot of issues once posted.

Pros

  • Tracking
  • Posting
  • Where Used

Cons

  • Creating Jobs without linking to Sales Orders
  • SFE tracking time
  • Time keeping for offsite employees
  • After getting customization queries created, we now have saved time with our Month-end Process - down to weeks, not months.
  • Inventory Tracking has improved organization with bar codes.
  • Teaching and empowering our employees to understand the software.
We needed to hire a process improvement and I.T. specialist in order to clean up the mess we created in M1 from start - 4 years worth of data. But now that it is cleaned up, M1 works better and we are learning a lot about manufacturing and Financial reporting.
M1 is better with the manufacturing side of software whereas Sage 100 is better at the financial side. Which is frustrating that M1 implementation people are not accountants, so they got us up and running but did not do a good job of making sure the GL accounts were setup correctly.

Do you think M1 delivers good value for the price?

Yes

Are you happy with M1's feature set?

No

Did M1 live up to sales and marketing promises?

No

Did implementation of M1 go as expected?

No

Would you buy M1 again?

No

The "Where Used" feature is excellent and very necessary. The ability to clock in and out of jobs is great too, as long as you are in-house. Not so great for employees offsite to access M1 for clocking in and out of jobs. Reports are standard and not easy to customize to your specific company needs.

M1 Feature Ratings

Accounts payable
8
Accounts receivable
7
Primary and Secondary Ledgers
7
Journals and Reconciliations
6
Configurable Accounting
8
Standardized Processes
6
Billing Management
6
Cash and Asset Management
6
Travel & Expense Management
5
Budgetary Control & Encumbrance Accounting
3
Period Close
5
Inventory tracking
6
Automatic reordering
5
Location management
7
Pricing
6
Order entry
7
Credit card processing
7
Cost of goods sold
8
Order Orchestration
6
Pay calculation
7
Benefit plan administration
5
Direct deposit files
8
Dashboards
7
Standard reports
3
Custom reports
3
API for custom integration
4
Role-based user permissions
5
Single sign-on capability
8
Project Planning and Scheduling
5
Task Insight for Project Managers
5
Project Mobile Functionality
3
Definable Resource Pools
4
Bids Analyzed and Compared
5
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
5
Supplier Management
7
Not Rated
Production Process Design
5
Production Management
5
Configuration Management
5
Work Execution
Not Rated
Manufacturing Costs
6
Forecasting
5
Inventory Planning
7
Performance Monitoring
7
Proposal Management
7
Product Master Data Management
5

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