M1 requires extensive training to use the large library of resources
January 21, 2025

M1 requires extensive training to use the large library of resources

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with M1

I use the M1 Production modules to create shop jobs along with closing those jobs and analyzing costs from them, tracking inventory, receiving purchase orders, and posting shipments. I Also use the Financial modules for accounts receivable, accounts payables, and general ledger entries.

Pros

  • tracking inventory commitments
  • tying purchase orders to a/p invoicing
  • generating accounting reports
  • creating job costs when jobs are handled correctly

Cons

  • The job management module has flaws that have never been fixed including making it appear as if stock subassemblies can be made on a sales order job. This in fact always ends with costing errors and should not even be allowed.
  • The default entry spaces in different modules should have more uniformity. Each module seems to react differently to menu prompts.
  • Some processes throughout M1 take too many steps. It seems like there is room for simplification in many areas.
  • There is an abundance of reports that just makes the system seem chaotic.
  • The various "wizards" are not user-friendly and the instructions are totally lacking.
  • The g/l account number composition could be simplified.
  • M1 offers a nice way to gauge efficiencies if timecard management is used to the fullest extent possible. Unfortunately our company quit using the timecard system and no longer tracks job performance.
  • Our company is comprised of 15 people and M1 is almost too much software for our needs. We did not opt for proper training from ECI so very few production reports are utilized.
There are basic tasks we use in M1 and have looked no further into the large library of reports to guide, gauge, and analyze production, sales, purchasing, accounting, etc.
Without extensive training from ECI the system is too unwieldy for self-training.
We replaced Open Systems with M1 7 years ago. Our Open Systems software seemed to be more user-friendly and was not overburdened by reports and processes that were not needed for daily functions.

Do you think M1 delivers good value for the price?

No

Are you happy with M1's feature set?

No

Did M1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of M1 go as expected?

No

Would you buy M1 again?

No

M1 is well suited to a company that has exorbitant time to learn how to generate and read the various production reports.
I have to believe there are ERP systems that make daily use more streamlined and efficient for the average smaller company.

M1 Feature Ratings

5.3
Accounts payable
8
Accounts receivable
8
Primary and Secondary Ledgers
5
Journals and Reconciliations
5
Configurable Accounting
4
Standardized Processes
2
7.0
Billing Management
7
Cash and Asset Management
7
Period Close
7
5.5
Inventory tracking
8
Location management
3
6.5
Pricing
7
Order entry
6
Payroll Management ()
Not Rated
6.0
Standard reports
6
Custom reports
6
Customization ()
Not Rated
7.0
Role-based user permissions
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
6.0
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
6
Manufacturing Costs
6
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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