Item: MaintainX
Rating: 10
Author: Gregory Lintinger

Use Cases and Deployment Scope

Our organization uses MaintainX to receive, create, track, and follow-up work orders for 70+ residential and vocational locations across the Midlands of South Carolina. We are able to prioritize needs based on real-time information using the MaintainX app with pop-up notifications to our technicians.
House and Progam Managers have access to MaintainX to submit their work orders and are able to track the status of repair through the MaintainX app.

Pros and Cons

Ease of use
Real time information throughout our organization
Status updates and cross communications between departments

Easier ability to create Teams
Oversight by upper management via specific location assignments

Most Important Features

Realtime work order submissions
Instantaneous task assignments
Immediate follow-up

Return on Investment

Work orders are being completed quicker
Technicians spend less time going through paperwork
Better managerial oversight

Key Insights

Do you think MaintainX delivers good value for the price?

Yes

Are you happy with MaintainX's feature set?

Yes

Did MaintainX live up to sales and marketing promises?

Yes

Did implementation of MaintainX go as expected?

Yes

Would you buy MaintainX again?

Yes

Likelihood to Recommend

Prior to using MaintainX, our organization was using hard copy work order submissions via fax which would get lost between departments. MaintainX has alleviated the use of paperwork by having an easy way to track current work orders and the ability to find previous work orders using built-in filters. It also allows managers to assign work to technicians instantaneously.

MaintainX Goes the Xtra Mile in Work Productivity!!

Software Version

Overall Satisfaction with MaintainX