Item: MasterControl Quality Excellence
Rating: 10
Author: Verified User

Overall Satisfaction with MasterControl Quality Excellence

Use Cases and Deployment Scope

We use MasterControl Quality Excellence to document and evaluate deviations, identify capas, and implement action items. We are also able to open capas for minor deviations that are reoccurring and implement actions to prevent occurred in the future.

Pros and Cons

Pros

Increased visibility of events
Monitoring timely completion
Assigning ownership

Return on Investment

Allows us to look at the errors that are occurring
Allows us to determine effectiveness if our actions
Allows us to pinpoint where issues are happening

Usability

Very easy to use and there are many resources available within the application. Also like using the customer training

Key Insights

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

Yes

Did implementation of MasterControl Quality Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Quality Excellence again?

Yes

Likelihood to Recommend

Ease of tracking quality events. Having the ability to identify an event, add details, and take actions.

Comments

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Tracking Quality Events is Easy with MasterControl Quality Excellence