Overall Satisfaction with Microsoft Yammer
Parallel HR used Yammer in two primary ways. First, it was used as a platform for maintaining and promoting an open and collaborative culture via fostering discussion and sharing relevant news. Second, we used it as an information management platform, storing and collaborating on documents about our clients. We would store "client procedure documents" that our recruiters would use to get up to speed quickly on the individual recruiting/interviewing processes used by our clients.
- Internal microblogging. It is very easy for employees to post relevant information to keep each other up to date on whatever they want/need to share.
- Document sharing/collaboration. It did this fairly well, although the document update process needed to be embedded in the web app, instead of uploading and swapping out.
- Yammer has several different notification options including text/email for a lot of different activities on the platform. I found the wide range of options in this regard pretty helpful.
- Document sharing/collaboration wasn't as fluid as it could have been.
- Viewing multiple pictures was kind of clunky, there was no preview that you could scroll through.
- We are a smaller company (about 50 employees), but we are spread out geographically (Salt Lake City, New York, India, and soon to be Austin). Yammer was an inexpensive way to maintain some cohesiveness and promote collaboration.
- Adoption of Yammer wasn't quite what I had hoped for, but it did have some impact on our culture in terms of an improved willingness to stick to procedures and improve data quality.
The deciding factors were cost and a desire not to integrate completely with our next applicant tracking system. I had suggested complete integration, but external factors caused us to move away from Yammer (the company who made out applicant tracking system was bought out by another, and so migration to another system was essentially a requirement).
Our new applicant tracking system has sufficient document management and collaboration features such that we don't really have a need to adopt a second system. We will lose out on some functionality, but it was determined that the loss was outweighed by the need to avoid using multiple systems.
Yammer is a solid information management platform in cases where the information in question is relatively straightforward and in some kind of MS Office format. I am not sure it quite has the features to handle collaboration more sophisticated than that, unless you happen to have access to a specific application integration.