MobileIron MDM Solution
Software Version
All
Modules Used
- All
Overall Satisfaction with MobileIron Acquired by Ivanti
MobileIron is a land and expand product. It is usually purchased for a very specific BYOD use case, but is more widely deployed once the features are realized. They have done a great job at taking an infrastructure product, and tying security into it. I have implemented this product for hospitals to become HIPAA, and also in Colleges for both students and teachers.
- MobileIron is much less intrusive than other MDM solutions, making the user acceptance level very high.
- Administration is easy, with a great workflow through deployment and policy creation.
- Advanced security features insure the mobile device is not the cause of data loss with features like Application Tunneling and Document Control.
- I honestly don't see much room for improvement. I have installed MobileIron 10+ times, including some displacements of existing technologies, and I haven't run into many situations where I wasn't able to check every box of a customer.
- Application tunneling allows users to connect to their internal applications securely through MobileIron's infrastructure, rather than a typical VPN connection.
- Exchange servers are no longer left open for active sync connections from everyone.
- Document control of sensitive information prevents users from exfiltrating data.
- maas360,airwatch
MobileIron is usually on the higher end of pricing, but is more competitive if not all of the features are needed. For those customers who truly want to embrace the MDM and BYOD initiatives, MobileIron's features are second to none, and provide more value than the typical bells and whistles.
Using MobileIron Acquired by Ivanti
MobileIron Acquired by Ivanti Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Sure
Support is included
While implementing, I was having an issues connecting to LDAP. after various troubleshooting steps, we found that MobileIron was firewalled, and could not communicate. Support stayed on the line while we corrected the problem to verify resolution, though it wasn't even a MobileIron issue.