Network for Good - CUSTOMIZABLE DONOR MANAGEMENT SOLUTIONS
November 09, 2021

Network for Good - CUSTOMIZABLE DONOR MANAGEMENT SOLUTIONS

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network for Good

My organization uses Network for Good for donor management. The program is used throughout our organization. Network for Good resolved the issue of streamlining donor data enabling us to have a concise look at donor information. It has also enabled us to retrieve a comprehensive overview of donor retention, donor profile, and provides easy sorting functions to find applicable information regarding our donors.

Pros

  • Sorting functions to segment donor information
  • Task lists to keep people on track with donor outreach
  • Group Emails/Texting/Video to reach keep in touch with donors

Cons

  • Quickbooks integration
  • Donor information storage
  • Sorting features
  • Group Emails/Texts/Video Messaging
  • [Network for Good] helps my organization save time in terms of donor management by organizing the data efficiently in one place.
  • [Network for Good] has grown my organization's ability to effectively communicate with our donors through various channels.
  • It is important for my organization to track many different donor details. The program is very customizable.

Do you think Bonterra Network for Good delivers good value for the price?

Yes

Are you happy with Bonterra Network for Good's feature set?

Yes

Did Bonterra Network for Good live up to sales and marketing promises?

Yes

Did implementation of Bonterra Network for Good go as expected?

Yes

Would you buy Bonterra Network for Good again?

Yes

Network for Good is well-suited to be a comprehensive donor management system. It is less appropriate to use in terms of accounting or getting an accurate overview of how your organization is doing financially although it can give you a round-about idea.

Using Network for Good

4 - The people in my organization that use [Network for Good] are in management, administration, and donor relations.
2 - Detail-oriented, computer-literate, and data-driven individuals are best suited to support [Network for Good].
  • Donor Data Management
  • Donor Communications
  • Forms Creation for Event Participation
  • Text-to-Give
  • Video capabilities for donor touches
  • Peer-to-Peer Fundraising
[Network for Good] is an effective donor management solution.

Evaluating Network for Good and Competitors

  • Product Features
  • Product Usability
[Network for Good] is highly customizable.
I would ask more about product integrations.

Network for Good Implementation

If an organization can afford it, having [Network for Good] do the data migration will save time.
  • Implemented in-house
Yes - There were four phases of implementation: Purchase, Data Migration, Training, Implementation
  • Data Field Explanation

Network for Good Support

They have office hours, videos, and chat capabilities.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, we didn't purchase premium support. I don't know if that exists, but if so, it's unnecessary because the support [Network for Good] provides is premium anyhow.
Each time I have contacted [Network for Good] for support, the answers I receive are always satisfactory to address my problem. There are times, a feature I'd like isn't available and the support team always sends a product request to see if my suggestions can be written into the program sometime. To me, that's exceptional.

Using Network for Good

It's very easy to use and customizable.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Data storage
  • Filtering
  • Donor communication capabilities
Yes - [Network for Good]'s mobile interface works as effectively as using a desktop.

Comments

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