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Filter 701 vetted QuickBooks Online reviews and ratings
Reviews (1-25 of 81)
My organization utilizes Quickbooks Online to unify all of our accounting processes including payroll, bookkeeping, bank reconciliations, tax payments, etc... into a cloud based browser or app interface - accessible anywhere. It allows me the freedom to leave the computer at home update my books, add bills, pay taxes, and simplify payroll at any time or any place.
- One of my favorite things Quickbooks Online does well is automation of Payroll. I never have to worry if taxes are calculated correctly or print checks - it's all automated and direct deposited. Normally i'd have to pay an accountant to keep up with this or calculate myself - but this is far more efficient.
- Quickbooks Online as opposed to the older software model allows you the conveniences and confidence of a secure bookkeeping software along with the modernization of cloud based access.
- Automated tax payment calculations and reminders help me make sure I'm never late for payments, which if you've ever been late on an income tax payment - you don't want that to happen.
- The feature-set of QBO is so broad that it's sometimes hard to know how to get behind the veil of the simplistic interface and to really put it to use. It would be great to have some built in, hands on training for small business owners who are accounting novices.
- I have had issues at times where the OS X software doesn't want to load the Quickbooks Online account, which a restart usually fixes - but that's a bit annoying. The browser version usually works pretty flawlessly.
- Some of the end of year tax systems are built into QBO as third party plug ins (like for 1099 filing i.e.) - which is a bit odd. I'd almost rather integrate them then white label rather than having it take me to some third party website or design layout within the same window. Minor improvement but it does feel a bit clunky.
October 23, 2019
QuickBooks Online Makes Invoicing So Easy!
QuickBooks Online is used by three main users at my agency including the project manager (for fixed bid and hourly invoicing), office manager (for reimbursements, hard costs, and payroll), and partners (for viewing statements and upcoming charges). Having multiple users helps divvy up the responsibilities while also keeping everyone accountable and ethical.
- QuickBooks Online allows me to create "delayed charges" which helps forecast income as well as guarantee that invoicing is not forgotten.
- QuickBooks Online has several shortcuts to get to where I need to go faster. For example, jumping directly to a client or invoice number.
- My favorite feature on QuickBooks Online is that I am able to plan ahead for project invoicing and create custom reports that fit my exact needs.
- Whenever I set up a new invoice or delayed charge and adjust the due date, it uses that same due date for my next invoice. It can get very confusing if I'm not extremely attentive while I am adding in delayed charges.
- When I create a delayed charge, I add in a "memo" line, but when I create an invoice based on that delayed charge, that memo line does not transfer over.
- After I've created a line item in an invoice, if I change the "category" or "department" it clears out all other details and forces me to start over.
October 21, 2019
Quickbooks Online - Simple Start is simple to use
Right now, we use Quickbooks Online for Invoicing and expense tracking. As a small company, it allows me to act as the bookkeeper and accountant even though I don't have an accounting background. It also keeps track of the sales tax I need to collect for the state and keep track of who is behind on paying invoices.
- Invoicing - I can create products and services as well as enter line items "free-form" for a more specialized service.
- Sales tax calculation - NJ has changed the sales tax rate 3 times since I went into business. Changing the tax rate is easy, and the calculations Quickbooks does keeps it on track.
- Expense Tracking - You can create rules to make it easier to track expenses.
- Announcing changes- The last major changes had me thrown off because I didn't have a preview or transition period.
- Support - Too much of support can get shrugged over to an accountant, who then tells me it's a Quickbooks issue.
We use QBO as a professional accounting firm, for our own company, and for our client's bookkeeping. Being in the cloud makes it possible for us to have clients all over the county and not limited to a particular area. We are more efficient by using QBO and we can assign anyone to any client no matter where their location. This helps our outreach and increases our profitability.
- Syncing banking transactions makes it really easy to know when the accounts are current.
- Accepting payments directly through invoicing is a great time saver.
- I know who has done what tasks through the audit trail.
- Interactive reports/hyperlinks provide personal customization for the user and provides many places to change or correct data easily.
- Accepting pre-payments is a hassle and would love to have a way to not have to re-touch invoices in the undeposited funds account due to date incompatibly.
- Finding matches for transactions on a more intuitive level would be helpful.
- Providing short videos on simple tasks as quick links within the current screen would be awesome.
September 13, 2019
Feature Rich but a Little Sluggish
QuickBooks Online is our primary bookkeeping platform and our primary platform for invoicing and tracking our business financials. The only users at our organization are myself and the other owner. We both log in daily to stay on top of money going out and coming in and get a general sense of outstanding invoices and other related items.
- Large list of features. There is a lot of functionality packed into QuickBooks Online. It can fill the role of multiple other tools.
- Being the industry standard. Need an app to interface with QuickBooks Online? It will. Need to connect an accountant? They all know how to use it.
- Constant innovation. New features get added constantly and improved constantly.
- Sluggish platform. The interface itself is slick, but slower than it needs to be. A lot of time is wasted waiting for loading.
- Service unavailability. At times certain parts of the QuickBooks Online platform go down. It's more frequent than it should be.
September 04, 2019
Keep track of your money with Quickbooks Online
Quickbooks Online is used by our company as a financial tool to keep track of all the money going in and coming out. It helps control costs, create budgets, review reports, create and send invoices, process payroll, pay bills, and many more functions. It shows our company where we stand financially with our projects to make sure we don't lose money in the process.
- Provides an overview of financial standings in various reports.
- Easy to use and access.
- Print checks to pay bills.
- Reduce cost by being able to do payroll ourselves.
- It has a monthly cost to maintain.
- No job costing or large inventory management.
- Direct deposit to vendors not available.
August 31, 2019
A Mid-sized Architecture firm thinks it's just fine.
It is only used in accounting and bookkeeping, with some timekeeping for hourly employees. So just basically one department uses it. It is our only software to really keep track of our expenses, spending, billing, and money in and money out.
- Track billing.
- Create reports.
- Categorize expenses.
- Track payments.
- Timekeeping is not as specific.
- It doesn't talk to our program, an in-house intranet called ArchiOffice.
- Is not meant for our specific industry, which is architecture, so we have to use another program, ArchiOffice.
- Project management is lacking.
August 30, 2019
Keeps things easy and up to date
It was used by two or three users in our office. We used it for invoicing, tracking payments, and creating checks for payroll. We also used it to track credit card transactions and categorize our purchases.
- Syncing financial data
- Tracking invoices
- Tracking and sorting credit card transactions
- Creating checks was buggy sometimes
Quickbooks Online is one of those web-based accounting tools that, as a new business, you initially don't think you need until you start using it. Prior to understanding the importance of keeping records of expenses that my business incurred, I was using an Excel spreadsheet. I use to dread having to do my monthly and quarterly accounts as it was just so time-consuming and frustrating. Quickbooks literally gave me my time and sanity back.
- Ability to import and export reports that you will need to help you do your self-assessment annual taxes.
- Connect your bank accounts and set it to recognize different types of expense and total up your business profits.
- The ability to take photos of your invoices and receipts and stores them for you.
- Draft invoices that I'm then able to send to my clients.
- The app is very limited in what it can really do when trying to manage your accounts on the go.
- The connection with my bank accounts keeps getting disconnected and I'm constantly having to reconnect them which is time-consuming and annoying.
- There's a learning curve with using QuickBooks Online if you've never used accounting software. I had to watch a lot of video tutorials online.
November 19, 2019
Quickbooks Online to satisfy your personal finance needs boost the growth of your small business!
It is only used to monitor one user's finances. Three accounting staff members are doing input, reconciliations, and generating reports. It is simple and easy to use for day to day business transactions from uploading and matching bank transactions to generating recurring entries. It enables us to work anywhere as long as there's internet.
- Supports bank transactions upload
- Simple and straightforward interface, very user-friendly.
- It is a little expensive
- Could use better customer support
September 25, 2019
A Quick Review for QuickBooks
We use QuickBooks Online in my department mainly as a way to keep track of departmental spending and/or other expenses. It is a convenient way to organize and help visualize where we, as a department, spend the most money. It is definitely helpful for larger invoices. I would say the biggest drawback is that some functions are not always the most intuitive to figure out.
- Good for Invoices.
- Cloud based means easy access.
- Overall number of features makes this system effective for most businesses.
- Occasionally, features are not intuitive.
- It can be expensive.
- Customer service wait times can be very long.
Quickbooks Online was used for our customers who wanted a smoother cloud-based experience where we were able to manage and review their financials in real-time. Quickbooks online allowed us to be more hands-on and provide support quicker than our Quickbooks desktop clients, even those using remote servers. The ease of access was a huge benefit of QBO. We suggested QBO to all clients who we thought could benefit from it, taking into consideration the size of their business and needs.
- Cloud-Based Accounting
- Simple and Straightforward UI
- Quick Response Time
- Cleaning up outdated reports is time-consuming
- Exporting Reports to Excel/PDF has been troublesome a fair number of times
- Audit log could be more transparent
We are using QuickBooks Online to track income and expenses for a small counseling private practice. It is being used only by a few individuals that are responsible for tracking the financial information. It is mainly used as a system to make tax season easier when filling out a Sch C. However, it also has been useful for managing cash flow and profitability on a monthly basis.
- The user interface is relatively easy to follow. Because it is such a popular system, there is a copious amount of free training information out there to use.
- Being able to access the accounting software from anywhere on any device is a huge plus.
- For what you get with Quickbooks Online, it really is quite affordable.
- Since the software is on the 'cloud' connecting to the server can take a little more time than I'd like. This is simply a side-effect of having a bad internet connection depending on where I'm at and not necessarily a defect of the software. If the software was just installed on my computer, this wouldn't be an issue.
- The system is perfect for an individual that is not well versed in accounting systems. Can feel restrictive at times if you're familiar with other accounting software application. The user experience is certainly geared toward a novice user.
December 11, 2018
QBO is #1... for now.
We use QuickBooks Online for our all of our organization’s billing, daily accounting, and tax preparation.
- The convenience of it being web-based allows me access regardless of location.
- It also affords me the opportunity to use an app on my phone when I’m on the go.
- The application itself is pretty clean and fairly easy to use.
- The price. It’s too expensive.
December 10, 2018
I would recommend QuickBooks Online.
QuickBooks Online is used by our book keeper and accountant. It helps us keep track of our expenses and run detailed reports to evaluate the health of our business.
- Easy to use.
- Great dashboard.
- Always ensure main owner is the Master Administration. This eliminates any problems obtaining your data from a book keeper.
For our real estate business, we use quickbooks to solve a number of problems. We use it to pay vendors and utilities (where applicable), receive payments from tenants, reporting, tracking expenses, and tax prep. It has been used by the business as a whole, as well as by individual salespeople to track client related expenses.
- Expense reporting. There are several reporting options making this a breeze to produce
- Scheduling bill pay to various vendors
- Tax preparation and getting ready to file.
- Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
- Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
- Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
We use QuickBooks Online (QBO) for all bookkeeping, invoicing and reporting. It solves all of our booking and a/r needs.
- QuickBooks makes invoicing and matching transactions easy.
- QuickBooks can generate accurate p&ls, balance sheets and gives you a good picture of what’s going on with your business.
- They have a great mobile app that is very functional as well.
- QuickBooks online can be very slow, sometimes very frustrating.
- Better customer support.
- More training options for newcomers, it’s not an easy to learn software if you’ve never used accounting software before.
December 29, 2018
Not customizable enough. Desktop QB is much better.
We use it for invoicing customers, paying bills (via check), and payroll.
- Payroll is easy.
- It's easy to compare reports like P&L and Balance Sheet from year to year.
- The dashboard makes it easy to get a snapshot of your company.
- The lack of forms customization is really terrible. It isn't malleable enough for the needs of different types of business.
- The program runs WAY TOO SLOW! Every click takes too long to connect with the server.
- It often has too many clicks to get to areas I use often. It needs to be more intuitive with fewer clicks to get to everything.
December 14, 2018
QuickBooks Online is a Suitable Accounting Software
Quickbooks Online helps us keep track and manage all of our accounts. It keep us organized and top of everything, financially speaking. We can easily track profits, expenses, sales, and taxes from within Quickbooks. It's also incredibly easy to setup as an employer and add new employees (It takes the headaches out of paying payroll taxes as well).
- Ease of use, it's important for non-financial background business owners to understand the flow of money
- Great help with keeping track of your money flow
- Very easy to keep track of recurring invoices and customer payments
- Even after you've purchased the product Quickbooks will advertise loans and plugins to you occasionally
- Invoice filtering doesn't default to most recent, but defaults to open invoices and then some random ordering
- More complicated processes require an accountant version of Quickbooks to complete
We are a small company, so only two of us have access to QuickBooks Online. The way we use it: My Director of Operations is in charge of Accounts Receivable, Accounts Payable and Cash Flow. We use QuickBooks Online integration with Bill.com for our Accounts Payable. For Cash Flow we use the QuickBooks Online integration with Float.
I use QuickBooks Online to generate P&L reports and reconcile all of our bank accounts and credit cards.
I use QuickBooks Online to generate P&L reports and reconcile all of our bank accounts and credit cards.
- Integrations with different services, such as Bill.com and Float.
- Our P&L is really clean now. We transitioned from Cash to Accrual in 2017 and QBO has helped tremendously.
- Customizing invoices using a template was something we took advantage of, since our old customers were used to an existing format.
- The user management has been broken at times. I had a support ticket out for nearly a year before my issue was resolved.
- They've increased the price recently and I wasn't expecting it. Although, it's still a value for us.
- The Mac app has been unstable in the past. Fortunately you can still use the website in the rare case that the desktop app fails to load.
December 10, 2018
Excellent Basic Accounting Platform
QuickBooks Online is used throughout the organization. It covers all basic accounting needs for small and mid-sized businesses and nonprofits. It enables us to produce invoices, receive payments, pay vendors, and more all from the program. There are good security features to enable tiered access for various staff and departments.
- Recent fixes to glitches
- Chart of accounts is relatively easy to set up and manage
- Invoicing is super easy to use
- Inventory feature is not user-friendly
- Fund accounting can be clunky
- Custom reports are not intuitive
We use Quickbooks Online for our entire organization. We have around 120 clients, and Quickbooks helps us keep their accounts up-to-date and accurate. We really like the payments feature, and that it automatically logs the payment when someone pays online via their invoice. I feel that having this feature helps us get more payments on time, as well as saves us some time and effort.
- The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
- There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
- We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
- I've had a hard time linking Quickbooks with my bank account and then categorizing my income/expenses. I'm not sure why, but I wish there was someone who could help with this.
- I wish that I could make the emailed invoices come from my own email address so they have less of a chance of going to clients' spam inboxes.
- It's a little annoying that they really try to push the Online version versus the software version. I asked a sales rep on the online chat about it once and he really tried to discourage me, saying that they don't offer ANY support if you have the software. I suppose they make more money with online subscriptions.
November 30, 2018
QuickBooks Online: A Non-Profit Executive Director's Perspective
We are using QuickBooks Online to manage our expenses and fundraising efforts across our entire non-profit organization. Previously we used simple spreadsheets to organize our financial data, but the QuickBooks functionality and ability to connect directly to our bank account was going to save us tons of time per month so we decided to switch to the online version. We also looked into the desktop version, but the bank connection functionality was greatly underdeveloped, so we decided that the online version would fit our organization the best even though it is not specific for non-profit organizations.
- Bank Connection - it's so nice to be able to pull expenses and deposits directly from our bank account into QuickBooks for categorization, this was the primary reason we chose the online version.
- Categorization of Expenses - easy to categorize expenses and assign them to a certain vendor (same for sales and customers).
- Reporting - Statement of Activity, Financial Position and Revenue by Customer are the most used reports.
- Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
- Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
- Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.
We are a geographically diverse company dealing with distribution of retail goods to both online channels and stores. We needed a book keeping solution that was not overly complex but more importantly, could run in the cloud and be accessed 24/7 from anywhere. We also needed a system that would be able to pull transactions in from Amazon, Walmart, eBay etc., to automate bookkeeping as much as possible and also to tie in with our bank account at Citibank.
- 24/7 access in the cloud to our books from geographically diverse locations and timezones
- Relatively simple interface for non finance people who need to deal with invoicing or entry of bills
- Relatively low cost solution
- Compared to the full desktop version, there is still a great deal of functionality missing. In particular sales orders and greater levels of report and invoice customization.
- There is a desktop app that can be downloaded but it doesn't really do much to provide better access than directly through the browser. It could be developed to provide better offline access or at least storage of some regularly used data.
- Unfortunately, there just isn't much out there that answers all the needs and QBO is more of a 'better the devil you know' solution than one that I would actively advocate.
December 09, 2018
QuickBooks Online is all you need!
We are a small office and only I and our outside accountant use QuickBooks Online. It has allowed me to work on our finances remotely.
- I like to create my own reports and can quickly access them and easily change them as needed.
- This is our second year of implementing our budget into the software; it is a great feature to add to my reports and helps to keep us on track.
- Recording expenses from our credit card is a great tool and saves me a lot of time.
- The invoicing function lacks customization options.
- The software does not allow you to have multiple screens open at one time.
- Setting up the reoccurring payments feature is difficult.
QuickBooks Online Scorecard Summary
Feature Scorecard Summary
About QuickBooks Online
QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.
QuickBooks Online Integrations
QuickBooks Online Competitors
Pricing
Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
QuickBooks Online Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |