Real-world insights about OpenText TeamSite
January 28, 2022

Real-world insights about OpenText TeamSite

Tyler Vogel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenText TeamSite

UC Davis Health utilizes OpenText Teamsite to manage our public and intranet websites along with our dynamic news and blog content. We've centralized Web content publishing under this one solution with customizations appropriate to needs of users and organizational priorities. We currently support hundreds of websites and web editors on the platform.

Pros

  • Customizable
  • Content governance
  • Role-based access control

Cons

  • Authoring interface
  • Integration with other web platforms
  • User documentation and training
  • Supports evolving brand, user experience and functionality needs
  • Provides solid platform for engaging online visitors
  • Somewhat challenging to find technical resources to build and support the platform.
Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Do you think OpenText Web CMS delivers good value for the price?

Yes

Are you happy with OpenText Web CMS's feature set?

Yes

Did OpenText Web CMS live up to sales and marketing promises?

No

Did implementation of OpenText Web CMS go as expected?

Yes

Would you buy OpenText Web CMS again?

Yes

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

OpenText Web CMS Feature Ratings

8.3
WYSIWYG editor
7
Code quality / cleanliness
Not Rated
Admin section
9
Page templates
Not Rated
Library of website themes
Not Rated
Mobile optimization / responsive design
8
Publishing workflow
9
Form generator
Not Rated
6.0
Content taxonomy
8
Bulk management
7
Availability / breadth of extensions
3
6.0
API
Not Rated
Internationalization / multi-language
6
9.0
Role-based user permissions
9
CMS programming language or framework ()
Not Rated

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