These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.
Content Management Systems (CMS) TrustMap
TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 30 or more ratings to appear on this TrustMap.
What is a Content Management System?
Users can rely on CMS software to run any of these types of sites:
CMS Features & Capabilities
The most common features and capabilities of a good content management system include:
WYSIWYG (what-you-see-is-what-you-get) editor
Library of website themes
Content versioning and archiving
Mobile optimization & responsive design
Asset management (images, articles, etc.)
Page caching (or other features to speed delivery of content to the site)
Tools to tag content and create a taxonomy
E-commerce functionality (i.e., catalog, shopping cart, payment processing)
Community management (i.e., commenting, profiles)
Localization / regionalization with multi-lingual content
Other personalization options
User roles and permissions
There are some free content management systems that are open source. (However, these are usually less user-friendly for authors. Open source content management systems will likely require more HTML skills to format content and help from developers to deploy/update content.)
For lower-end options, prices can start as low as $5-$10 per month per user (MS SharePoint, for example). Other options include Wix ($5/mo.) and SquareSpace ($12./mo.) Many of these content management system options include free versions either with limited features or for a limited time. Premium packages for enterprise level CMS are typically available by request.
Frequently Asked Questions
Yes, CMS products can be used to build an ecommerce website and manage site content (e.g. product catalog, product descriptions, images, etc..). If you’re planning on using your CMS to build and run an online store, here are a few must-have features:
- WYSIWYG editor
- Publishing tools
- Admin controls
- SEO marketing tools
- Deep website customization capabilities
- Social media & email marketing integrations
- A/B testing capabilities
- Analytics and reporting metrics