Best tool for sales teams
May 26, 2021
Best tool for sales teams

Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Sales Planning and Performance Management
Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
We are using Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) for strong data lead creation, sales improvement, company data details, customer engagement, and customer contact detail updating. We can create a sales pipeline, task, all user sales activities report, and automation for old sales data updating. Other than slow page load and data load, Oracle has been an outstanding tool.
- AI features--we can automate tasks, generate leads, and create invoices and sales inquiries.
- Business intelligence reliability and capabilities are very good
- We can gather sales insight, which will be very useful for forecasting
- We cannot integrate a dialer tool with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
- Bit of an overly complicated product
- Outlook integration is lacking reliability and user acceptance
- With respect to time, it has saved a lot due to automation.
- With regard to insights, it's been helpful in getting a forecast of activities
Do you think Oracle Sales delivers good value for the price?
Yes
Are you happy with Oracle Sales's feature set?
Yes
Did Oracle Sales live up to sales and marketing promises?
Yes
Did implementation of Oracle Sales go as expected?
Yes
Would you buy Oracle Sales again?
Yes