Oracle eBusiness Suite Review
December 15, 2017
Oracle eBusiness Suite Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle eBusiness Suite
Oracle is used by the whole organisation which consists of 40,000+ employees in over 42 countries. It is being used for HCM and financials. Because of the diverse parts of the business (different acquisitions), there is differing legislation and acquisition policy which means each country has a different setup/configuration. Payroll is only used for UK and US and the rest of world uses third-party providers with extracts from Oracle.
- Legislative updates for payroll are regularly and quickly rolled out by Oracle to incorporate annual changes and are supported very well by Oracle.
- Self-Service functions are very user friendly and can easily be personalized/customized to meet requirements.
- Support is very good and bugs are fixed in a frequent and timely manner based on urgency.
- Enhancement requests are never implemented from what I have experienced.
- Error messages/codes are not always very meaningful.
- Customizations are not supported.
- Great function for receivables and collections for swift transactions
- Up to date with legislation to avoid unwanted fines