New Eloqua User Review
March 26, 2019
New Eloqua User Review
Score 7 out of 10
Vetted Review
Verified User
Software Version
Other
Modules Used
- Eloqua
Overall Satisfaction with Oracle Eloqua
Areas/departments are currently migrating their information communication (e.g. newsletters, news/events promotion) off of other third party solutions. Eloqua was chosen to help centralize all newsletters in order to easily manage CASL requests.
- Working with a centralized database allows control over who can access what contacts.
- By adding tracking code to your web site, you can easily send targeted messages to specific web site visitors.
- The system is not intuitive, however, that's to be expected when working with a enterprise level tool vs. a consumer product.
- Help documentation/videos were not really helpful, but recently these are being updated to address some of the confusion experienced by new users.
- Using the newly created templates, our Alumni area has seen an increase in open rates.