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Good but has to improve.
September 16, 2019

Good but has to improve.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Warehouse Management Cloud

It's being used by the whole organization, and we use it to manage our warehouse. Our company has more than a line of business, we manage more than 600 stores, between small and big supermarkets. We use it in order to manage the inventory or replenishments.
  • Manage a lot of information - we manage 600+ stores of various sizes with millions of products across them to manage. Oracle Warehouse Management cloud is able to handle all our data.
  • It has a lot of parametrization inside - when we add a new store, we are able to do so easily, no matter its size.
  • It's flexible - adding new information, stores, or changing information is easy to do.
  • It's scalable - again, as we add or change stores, we are able to do so with this software.
  • The support is still poor.
  • Improve SLAs - it takes a lot of time to resolve our problems. Sometimes, things aren't completed in the way we need.
  • Improve hardware.
  • Positive: reduce cost.
  • Negative: a fail produce stock breaks.
  • Positive: productivity.
We managed Logfire before, then Oracle bought that company and it became Oracle Warehouse Management Cloud. After that we used it, and it is the same software. However, we have a lots of problems with the support. We suggest Oracle improves support and this hardware that supports this tool because in some cases we have delays while we use it.
Because is slow, they don't know much and take a lot of time to resolve something.

Do you think Oracle Warehouse Management Cloud delivers good value for the price?

Not sure

Are you happy with Oracle Warehouse Management Cloud's feature set?

No

Did Oracle Warehouse Management Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Oracle Warehouse Management Cloud go as expected?

No

Would you buy Oracle Warehouse Management Cloud again?

Yes

We use Oracle Warehouse Management Cloud to manage warehouses from small to big based on configuration the software we can manage multiple business functions like to create new flows of buying. I supposed where it is less appropriate would be when your business has a lot of customization inside, because this kind of tool does not fit in it.