Great tool for remote access.
August 09, 2021

Great tool for remote access.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Palo Alto Networks GlobalProtect Mobile Security Manager

We are currently using this across the organization as our primary remote access tool for information workers. It was our replacement for Ciscos VPN solution was which was becoming burdensome to support as well as more difficult to manage with certificates. With a large push for remote work at our organization we needed a more seamless solution overall.
  • The ease of use through the panorama console is a big plus.
  • Users have reported back to us that they have had less issues getting connected.
  • Less latency in the connections in general.
  • It has created another area for us to manage some of the internet traffic for our users. Sites being open on-site and not on remote access or vice versa.
  • In general, the certificates are easier to handle than while on Cisco solution, it is still a pain to get the remote device a cert in place if it has "broken."
  • We would like to lock in the ability of which gateway we use to connect to the network. While it's not been an issue for us we have seen some oddness when using a different gateway than the preferred one.
  • The rollout process was extremely simple and easy to lock down so that end-users could not make changes to the agents.
  • Ease of use for the end users.
  • Part of our already in place eco system of vendor technologies.
  • It is extremely easy to manage who has remote access in our organization now.
  • It has allowed us to more fluidly get remote workers up and running.
  • Another tool to mange is never a good thing and the Panorama UI could use a little work.
The management of connections is much more seamless with the Palo tool. AnyConnect was always a nightmare to get in and manage individual connections to what can and cannot be accessed based on IP addresses. We ended going with the newer methodology of remote access so that our users would be authenticated prior to entering login credentials.

Do you think Palo Alto Networks Prisma Access delivers good value for the price?

Yes

Are you happy with Palo Alto Networks Prisma Access's feature set?

Yes

Did Palo Alto Networks Prisma Access live up to sales and marketing promises?

Yes

Did implementation of Palo Alto Networks Prisma Access go as expected?

Yes

Would you buy Palo Alto Networks Prisma Access again?

Yes

I would highly recommend it as it surpassed our previous tool in almost all scenarios. The only reason why I may not suggest it is if you do not already have Palo Alto networks tools in place. I am unsure how the management of the system would be without the firewalls or networking devices in place.