Patriot Software - a brilliant payroll solution for entrepreneurs!
October 12, 2021
Patriot Software - a brilliant payroll solution for entrepreneurs!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Patriot Software
Patriot Software is a great balance between a simple do-it-yourself payroll solution and a full service provider. At the maximum I had 5 employees on payroll, and at the minimum it was just me. I was previously paying a payroll provider a few hundred dollars a month to take care of this for me, and they screwed up so many times - missed pay date, depositing to incorrect accounts, overpaying, underpaying, not filing taxes correctly... it was a huge headache. Patriot's interface is very simple to use, and when I need more advanced help or technical/tax questions, their support team is lovely over either email or phone. They are fast, professional, and always strive to completely satisfy my issue. I've had a few hiccups with unemployment tax reporting and rates, and they've helped me right through that.
Pros
- Simple to use
- Professional support staff
- Cost friendly
Cons
- Lower cost option for single member payrolls
- It saves me time; I run two payrolls a month and it takes me about 10 minutes a month total
- I get peace of mind: their full service payroll takes care of all the tax paperwork so I don't do it wrong and incur costly penalties
- Intuit Online Payroll (discontinued)
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use.
I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
Do you think Patriot Software delivers good value for the price?
Yes
Are you happy with Patriot Software's feature set?
Yes
Did Patriot Software live up to sales and marketing promises?
Yes
Did implementation of Patriot Software go as expected?
Yes
Would you buy Patriot Software again?
Yes
Comments
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