Penelope is a cost effective solution for electronic medical record keepting
January 07, 2019

Penelope is a cost effective solution for electronic medical record keepting

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Penelope

It is being used across the entire organization. Our reliance on it increases each year in the clinical and administrative areas.
  • Scales very well to growth with both users and clients being added to database
  • Electronic billing to insurance works very well. Excited for integration of 835 claims back into penelope
  • Robust reporting through Tableau is a must have for us
  • 835 integration (which is being worked on)
  • E-prescribe for our MDs. Managing prescription issues for patients is cumbersome and e-rx would resolve 85-90% of our issues
  • Would like to have the ability to customize the note template based upon the service file, and not have a uniform template across services.
  • Definitely has helped streamline communication and workflow
  • Having a central, accessible place for client info has been great as we've grown.
Therapy Helper was one I looked at 10 years ago, but none really since then. Came across Dr. First for e-rx but haven't used it in the hopes Penelope will integrate.
Great for case management and outpatient behavioral health in the US. I don't believe systems that are more medical in nature could use it well.