Penelope is a cost effective solution for electronic medical record keepting
Anonymous | TrustRadius Reviewer
January 07, 2019

Penelope is a cost effective solution for electronic medical record keepting

Score 10 out of 10
Vetted Review
Verified User
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Overall Satisfaction with Penelope

It is being used across the entire organization. Our reliance on it increases each year in the clinical and administrative areas.
  • Scales very well to growth with both users and clients being added to database
  • Electronic billing to insurance works very well. Excited for integration of 835 claims back into penelope
  • Robust reporting through Tableau is a must have for us
  • 835 integration (which is being worked on)
  • E-prescribe for our MDs. Managing prescription issues for patients is cumbersome and e-rx would resolve 85-90% of our issues
  • Would like to have the ability to customize the note template based upon the service file, and not have a uniform template across services.
  • Definitely has helped streamline communication and workflow
  • Having a central, accessible place for client info has been great as we've grown.
Therapy Helper was one I looked at 10 years ago, but none really since then. Came across Dr. First for e-rx but haven't used it in the hopes Penelope will integrate.
Great for case management and outpatient behavioral health in the US. I don't believe systems that are more medical in nature could use it well.