Item: Penelope
Rating: 4
Author: Verified User

Use Cases and Deployment Scope

Client database, client data, program data.

Pros and Cons

Easy to create clients, manage groups, open and close cases and services

Not always user friendly interface
When errors are made, difficult to correct
When in groups and marking attendance, no options for "select all" to mark all as attended or not attended; need to manually open each one to mark attendance

Return on Investment

Keeps program attendance more organized
Can extrapolate data for stats for funders

Key Insights

Do you think Penelope delivers good value for the price?

Not sure

Are you happy with Penelope's feature set?

Yes

Did Penelope live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Penelope go as expected?

I wasn't involved with the implementation phase

Would you buy Penelope again?

[In my experience] I find that information gets lost or else there are too many places where it can be stored. For a client, you can store their pregnancy information in their individual file or case file, or service file.

Penelope review

Overall Satisfaction with Penelope by Social Solutions