Periscope - you should probably check it out
September 27, 2018
Periscope - you should probably check it out
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Periscope Data
Periscope serves as a general reporting tool for my company, but is specifically used to provide embedded reporting for our licensed application.
Pros
- Very quick implementation process. We connected to our data and started building dashboards in a very short period of time. This was largely aided by a good UI design and well organized technical documentation.
- Extraordinarily good customer service. Their chat-based customer service is the best experience that I've had with any vendor. Not only are their staff available, but they're all extremely knowledgeable and friendly.
- Periscope has continually improved their product and added features. While we still rely primarily on the core product features, it's great to see how the product offering is expanding.
Cons
- Formatting controls are very limited. This is usually the deciding factor when choosing to build something out in Periscope or Tableau.
- All filters are global in scope, as opposed to being scoped to specific dashboards. This can cause clutter and requires careful consideration when creating new filters to clearly communication slight distinctions between similar filters.
- Periscope offers an excellent overall value. In addition to serving as a primary platform for operations reporting, it is widely used by our data engineering team to monitor ETL processes.
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