A must have for CS!
May 15, 2020
A must have for CS!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Planhat
Planhat is a must have for a customer success org. It is easy to use, fast to implement. The customer 360 view is incredibly insightful. The analytics are strong and give you a lot of different ways to slice and dice the data. Plus as a Director, the conversations tab to see emails and call logs is helpful.
- Analytics
- Bubble Room
- Conversations
- Filters by product
- Lower churn