Item: Proofpoint Targeted Attack Protection (TAP)
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Proofpoint Targeted Attack Protection for Email is being used by our organization to identify malicious email campaigns and which users that it might affect. It is being used across the whole organization, and identifies the VAPs (Very Attacked People) as well as VIP users, to narrow down our focus during an investigation into an incident.

Pros and Cons

Identify whether an email was received or blocked by a user.
Identify whether a malicious link in an email was clicked on or not.
Listing of the severity of the campaign, as well as the spread (how many other customers were affected).
Cloud integration ( in progress).

Integrating the GUI with the Email Security Admin portal (instead of two different logins).

Return on Investment

Decrease investigation time for an incident.
Better visibility into our threat landscape.

Other Software Used

Proofpoint Email Security and Protection, Proofpoint Email Fraud Defense, Proofpoint Threat Response Auto-Pull

Likelihood to Recommend

Proofpoint Targeted Attack Protection for Email is good for identifying malicious email campaigns, and whether a user might be affected by this (if they clicked any links in the email). We can also see whether this was a broad email campaign or specifically targeted towards our company or a certain industry, or possibly specific users.

Business Processes Supported

Identify potentially malicious emails that were delivered or blocked.
Identifying links in an email that were clicked on (and permitted or not).
Identify email campaigns affecting our organization.

Likelihood to Renew

10

It's a useful feature that complements other Proofpoint solutions

Products Replaced

No

Key Differentiators

Product Features
Product Usability
Product Reputation
Vendor Reputation

Implementation Rating

10

Pro services team was helpful

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

No

Change Management Lessons

Change management was a small part of the implementation and was well-handled

Support Rating

9

Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)