Phishing Detection and Response Software

Phishing Detection and Response Software Overview

Phishing detection and response software is a set of cybersecurity tools that allow organizations to identify and remediate phishing threats before the phishing attack can cause damage. It is a subset of the broader threat detection and response security space. Phishing is a specific social engineering attack, frequently conducted over the phone or via email, where an attacker attempts to trick a target into giving personal information, often login credentials or financial information.

Phishing detection and response tools provide a range of benefits to businesses. In addition to reducing phishing attacks on the organization, phishing detection tools reduce the number of reported false positives that administrators must manage. They can also automate various routine remediation processes in response to threats, saving admins more time and reducing the time it takes to identify and remediate high-tier vulnerabilities or breaches.

Top Rated Phishing Detection and Response Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Phishing Detection and Response Products

(1-25 of 34) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Avanan

Avanan

Customer Verified
Top Rated

Avanan connects leading security technologies to the most widely used enterprise cloud applications, in order to improve protection of sensitive corporate data and IP. According to the vendor, Avanan's one-click deployment allows customers to deploy a new security solution in seconds.…

Key Features

  • Threat Detection (101)
    95%
    9.5
  • Management Tools (101)
    89%
    8.9
  • Cusomizability (101)
    88%
    8.8
Proofpoint Targeted Attack Protection (TAP)

Proofpoint Targeted Attack Protection (TAP) helps organizations efficiently detect, mitigate and respond to known and unknown advanced threats that target people and VIPs through email. TAP provides unparalleled effectiveness in stopping targeted attacks that use polymorphic malware,…

Mimecast Secure Email Gateway

The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.

Key Features

  • Anti-malware (13)
    84%
    8.4
  • Cusomizability (13)
    77%
    7.7
  • Management Tools (13)
    71%
    7.1
Sophos Email

Sophos Email

Customer Verified

Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.

Key Features

  • Management Tools (15)
    68%
    6.8
  • Anti-malware (15)
    64%
    6.4
  • Cusomizability (15)
    59%
    5.9
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint…

Key Features

  • Centralized Management (6)
    96%
    9.6
  • Endpoint Detection and Response (EDR) (6)
    96%
    9.6
  • Anti-Exploit Technology (6)
    93%
    9.3
Cofense Managed PDR (Phishing Defense Center)

Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats, instead of spending…

Barracuda Sentinel

Barracuda Sentinel is AI-based protection which learns a business’s unique communication patterns to detect personalized fraud in real-time to protect against business email compromise and account takeover.

Cloudflare Zero Trust Services

Cloudflare's Zero Trust Network Access (ZTNA) technologies create secure boundaries around applications. When resources are protected with ZTNA, users are only allowed to access resources after verifying the identity, context, and policy adherence of each specific request. Cloudflare'…

SpamTitan Email Security

SpamTitan blocks unsolicited emails, phishing attempts, spoofing and illicit content. According to the vendor, SpamTitan blocks over 99.9% of spam, viruses, malware, and other email threats.Hundreds of advanced tests scan email separating unwanted email and security threats from…

Palo Alto Networks Advanced URL Filtering

The majority of attacks and exposure to malicious content occurs during the normal course of web browsing activities, which requires the ability to allow safe, secure web access for all users. URL Filtering with PAN-DB automatically prevents attacks that leverage the web…

PhishProtection

PhishProtection, from DuoCircle headquartered in San Diego, is a software solution designed to defend all users against impersonation, phishing and ransomware attacks.

Symantec mail security for Microsoft Exchange

Symantec Mail Security for Microsoft Exchange (SMSMSE) combines Symantec anti-malware technology with advanced heuristics and file reputation to provide real-time protection for email against viruses, spyware, phishing, and other malicious attacks. For additional protection, SMSMSE…

Broadcom Symantec Email Threat Detection and Response

Symantec email threat detection and response, from Broadcom, is a software solution designed to protect against the most sophisticated email threats and gain comprehensive insights into targeted & advanced email attacks.

Agari Phishing Response

Agari in Foster City offers the Agari Phishing Response service, a phishing incident response system designed to accelerate phishing triage, forensics, remediation, and breach containment. Agari was acquired by HelpSystems May, 2021, and is now a HelpSystems brand.

BrandShield Anti-Phishing

BrandShield Anti-Phishing provides a complete online threat map, by monitoring the Internet including social media to detect phishing sites and pages, impersonation and online fraud. Its takedown services are viewable at any time from the system’s Threat Dashboard.

Check Point Harmony Email & Office

Check Point offers Harmony Email & Office, described by the vendor as complete protection for Office 365 and Google Workspace (G-Suite). It features:Block sophisticated phishing attacksBlock malware without impacting productivityProtect sensitive business data (DLP)Prevent account…

DomainTools Phishing Prevention

DomainTools in Seattle offers their phishing prevention suite, including the Iris Investigation Platform, PhishEye, and Domain Risk Score, designed to help users find out if a domain name is risky, who's behind it, and what other cyber-assets are associated with it.

Allure Security

Allure Security headquartered in Waltham offers their phishing detection and response software solution.

Heimdal Email Fraud Prevention

Heimdal Email Fraud Prevention is a communications protection system which alerts users to fraud attempts, business email compromise (BEC) and impersonation, preventing transmission of dangerous emails.

EdgeWave ThreatTest

ThreatTest, powered by EdgeWave, is an Inbox Detection and Response (IDR) solution that automates email threat resolution in the user’s inbox.

Trend Micro ScanMail Suite

ScanMail Suite, available for Microsoft Exchange and IBM Domino, is designed to stop highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you. In addition, ScanMail…

Material Security

Material Security in Redwood City aims to help users secure critical messages without sacrificing productivity. Material automatically classifies and redacts sensitive content in email, keeping it safe even if someone gets in.

Cofense Reporter

Cofense Reporter helps vigilant users and incident responders work together to stop attacks. By flagging potential threats with Cofense Reporter, users are able to send the original email and other valuable information directly to a security team so they can quickly analyze and stop…

GateScanner CDR

GateScanner applies extreme file sanitization to all incoming mail and incoming files from web-downloads, file-shares and portable media uploads. The vendor states Content Disarm and Reconstruction (CDR) technology eclipses detection-based technologies and successfully blocks signature-…

Sherweb Office Protect

Sherweb's Office Protect is an Office 365 threat and vulnerability monitoring software solution, used to detect incidents and respond to alerts related to account break-in, data exfiltration, phishing and email compromise, internal threats or ransomware. It is available in two, cloud-…

Learn More About Phishing Detection and Response Software

What is Phishing Detection and Response Software?

Phishing detection and response software is a set of cybersecurity tools that allow organizations to identify and remediate phishing threats before the phishing attack can cause damage. It is a subset of the broader threat detection and response security space. Phishing is a specific social engineering attack, frequently conducted over the phone or via email, where an attacker attempts to trick a target into giving personal information, often login credentials or financial information.

Phishing detection and response tools provide a range of benefits to businesses. In addition to reducing phishing attacks on the organization, phishing detection tools reduce the number of reported false positives that administrators must manage. They can also automate various routine remediation processes in response to threats, saving admins more time and reducing the time it takes to identify and remediate high-tier vulnerabilities or breaches.

Types of Phishing Detection and Response Software


There are two primary avenues of phishing, and two corresponding segments of phishing detection and response software. The most common form is email phishing, or spear-phishing, where attackers impersonate an organization or authority figure, like an IT department, to convince targets to submit passwords in order to gain access to business systems. These attacks can also introduce malware to business devices and systems. Most phishing detection and response software focuses on addressing this form of phishing.

There are also phishing sites that impersonate entire websites, including branding and other site features, to convince site visitors that they are actually on that brand’s official website. This second segment of phishing is most commonly addressed by phishing tools that market to brands trying to prevent impersonators from damaging their reputation with scamming.

While phishing attacks focus on social engineering, phishing detection and response software utilize various technologies to identify and remediate these attacks. The most common method is for the software to scan incoming emails, or other communications across a network, for various phishing threats and automatically respond to detected threats and/or surface the risk to IT administrators for manual remediation.

There are a range of specific mechanisms that phishing detection tools can use, and many will use more than one. Some of the most common include:

  • Domain identification
  • Header analysis
  • Link analysis
  • Attempted impersonation features
  • AI analytics to proactively identify suspicious behavior patterns
  • Cross-referencing with known threat libraries, often manually updated by security experts
  • End-user reporting

Phishing detection and response tools also provide an organization-wide view of incoming threats and attacks. This centralized management allows security specialists and IT administrators to more efficiently prioritize and address surfaced threats.

Phishing Detection and Response Software Comparison

When comparing different phishing detection and response tools, consider these factors:
  • Email vs. Website Phishing: Does each product primarily protect against email phishing or website phishing? They each serve distinct use cases. Email phishing-focused products prioritize threats to the organization that are attempting to compromise the business directly. In contrast, website phishing-focused software helps businesses identify and remediate impersonations of the business itself that are targeting the business’s users or customers.
  • Point Solution vs. Email Security Suite: Does the business need a phishing-focused solution to target specific security weaknesses, or is there a broader need for comprehensive security? This distinction will help buyers choose between a phishing solution or an email hosting or security package with additional firewall, hosting, or other features.
  • Detection vs. Prevention: What kind of automated capabilities does each product have? There’s significant variation in how much automated remediation in particular each product offers, from automated alerting to incident prioritizing to automatic quarantining suspicious content. While these features can improve security, they can also cause inconvenience in the day-to-day business operations. Consider peer feedback around how automated remediation and prevention features are, as well as whether there have been any business disruptions caused by overzealous automation.


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Frequently Asked Questions

What does phishing detection and response software do?

Phishing detection and response software automatically identifies potential or known phishing threats and takes some level of automated action to remediate the threat.

What kinds of phishing attacks are there?

The main kinds of phishing attacks either contact targets via email or the phone and impersonate authority figures, or they impersonate entire websites to trick site visitors into thinking they are on the official website.

What are the basic methods used to identify fake phishing?

The main methods of identifying fake phishing include AI analysis of incoming email content, comparing content to libraries of known threats, and end-user reporting of suspicious websites or emails.

Who uses phishing detection and response software?

Phishing detection response is primarily managed by SOC teams or IT administrators, but is also used by line-of-business users who can identify suspect content.

What are the benefits of phishing detection and response software?

Phishing detection and response software reduces the time to remediate phishing attacks, lowering the threat to the business. It also saves IT administrators time managing false positives and prioritizing critical threats.