Item: Pure Storage FlashArray
Rating: 10
Author: Dave Hornby

Use Cases and Deployment Scope

We use the Pure Storage SAN as our primary storage for our entire infrastructure across the whole organisation.

Pros and Cons

Easy to configure
Very fast
Easy to intergrate
Great Technical support

Clearer pricing

Return on Investment

Positive improvement in speed and deployment of VMs
Good ROI if priced over 5 years +

Alternatives Considered

Western Digital IntelliFlash (Tegile) and HPE EVA P6000 (Discontinued)

Cheaper ROI and faster performance

Likelihood to Recommend

Suited for any application \ deployment that requires high speed storage

Upgrade Process

Yes - Zero downtime required for both controller software upgrade and physical controller upgrade (We are now on out 2nd controller upgrade and both have been smooth and required no downtime)

Upgrade Benefits

Improved Performance
Future Proofing
Support

Anticipated Benefits from Future Upgrades

More speed
Easier growth
Long term support

Future Edition Upgrade Plans

No

Migrating Between Editions

No

Users and Roles

50 - The whole company

Support Headcount Required

3 - IT Trained staff

Business Processes Supported

Speed up our backups
Deploy storage easier
Speed up VM deployment

Future Planned Uses

Expand capacity

Likelihood to Renew

10

Excellent system will use it for many years to come.

Products Replaced

Yes - Replaced aging HP EVA4400

Key Differentiators

Price
Product Features
Positive Sales Experience with the Vendor

Good value over 5 years +

Evaluation Lessons Learned

No changes

Implementation Rating

10

It's very easy if planned properly

Implementation Details / Implementation Partner

Implemented in-house
Third-party professional services

PureStorage setup the hardware and did the initial config.

Implementation Phases

No

Change Management Lessons

Change management was minimal

Implementation Issues

NONE

Pure Storage FlashArray Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Premium Support

No

Not required

Bug Resolution

No

Exceptional Examples of Pure Storage FlashArray Support

Everytime an upgrade is available they respond instantly and upgrade out of hours. Even though they are non disrupted upgrades.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None