DON'T BUY QUICKBOOKS FOR MAC
November 24, 2021

DON'T BUY QUICKBOOKS FOR MAC

Jeff MANGER | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuickBooks Desktop for Mac

I have used Quickbooks Desktop for Mac for about 4 months. I wish I could get my money back but I'm outside the 60-day window that they allow for full refunds. Overall, my experience with Quickbooks for Mac has been the largest train wreck that I've ever experienced. Tech support is incredibly hard to get a hold of and once you do, they tell you that you have to call back for another department. How insanely difficult it can be to just talk with a human. Once you do get the right department, they put you on hold for hours trying to figure out what is wrong. I've done a clean install and re-booted a million times. I am so incredibly disappointed with my purchase decision that I am now looking at Quickbooks alternatives. I WOULD NOT RECOMMEND THIS PROJECT TO ANYONE!
  • I've lost thousands of dollars due to Quickbooks for Mac not working properly
  • Terrible PRoduct
  • Insanely bad customer support

Do you think QuickBooks Desktop for Mac delivers good value for the price?

No

Are you happy with QuickBooks Desktop for Mac's feature set?

No

Did QuickBooks Desktop for Mac live up to sales and marketing promises?

No

Did implementation of QuickBooks Desktop for Mac go as expected?

No

Would you buy QuickBooks Desktop for Mac again?

No

terrible product . . . terrible customer service
terrible customer service
terrible, terrible product

QuickBooks Desktop for Mac Feature Ratings

Accounts payable
1
Accounts receivable
1
Cash management
1
Bank reconciliation
1
Expense management
1
Time tracking
1
Fixed asset management
1
Multi-currency support
1
Multi-division support
1
Regulations compliance
1
Electronic tax filing
1
Self-service portal
1
Global Financial Support
1
Primary and Secondary Ledgers
1
Intercompany Accounting
1
Localizations
1
Journals and Reconciliations
1
Enterprise Accounting
1
Configurable Accounting
1
Centralized Rules Framework
1
Standardized Processes
1
Inventory tracking
1
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated