MAS200 was a good solution for SMBs
Anonymous | TrustRadius Reviewer
December 19, 2014

MAS200 was a good solution for SMBs

Score 6 out of 10
Vetted Review
Verified User
Review Source

Software Version

MAS200 version

Modules Used

  • AR, AP, GL, SO, PO, IM, BoM

Overall Satisfaction with Sage 100 ERP

We use the software across the entire organization. It serves as the organization's general ledger as well as provides functionality for billing, sales and customer management, procurement and vendor management, and inventory control.
The initial issue that prompted the switch to MAS200 was needing the functionality of a Windows based accounting package. This made employees more productive compared to the terminal based solution previously used.
  • Tremendous value for the cost of the solution
  • Increased visibility into order fulfillment for client facing employees
  • Integration with third party applications to facilitate fulfillment
  • Introducing a web-based "inventory advisor" is a nice step, but Sage 100 would be far more effective as a web-based semi-real-time ERP. Would help better support fulfillment and light manufacturing.
  • On an older version of the application, our team had trouble posting invoices when sales orders were being accessed.
  • Most of our team was self-taught on the application, reducing how well we could use the application. Our perception was that additional training and support was not available.
  • Increased employee efficiency
  • Better customer service through the RMA module
  • Improved planning and allocation through data mining
  • MS Dynamics GP
We preferred the cost point and overall value we felt we got as opposed to the competition
I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
I think Sage 100 is a very good choice for an organization that is doing light manufacturing or value added reselling. The ability to track customer data, extract information related to sales and returns and construct targeted marketing campaigns allowed our organization to maintain growth in down times. The other bid savings we got from the ERP tool was increased productivity. We had our best year using the revenue per employee and net income per employee metric after empowering the team with this platform.

Sage 100 ERP Implementation

We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
Yes - We used a phased implementation. Step one was to set up the GL/AP/AR and Inventory pieces. We implemented Customer Master and Sales functionality next. After that we included the service piece and improved tracking of product builds through bill of materials. Subsequent to implementation, we tinkered with different modules, but didn't add anything beyond the core we wanted from the get go.
Change management was minimal
  • Delays. We had an initial timeframe of three months and it pushed to nearly eight.