SAP BusinessObjects 4.0 for use in Ambulatory Healthcare
Updated March 10, 2015

SAP BusinessObjects 4.0 for use in Ambulatory Healthcare

Nathan Patrick Taylor | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SAP Business Objects

  • The product is a great central platform for BI needs.
  • User can be setup to have access to specific data elements.
  • Reports and documents can be published and pushed out to each user.
  • The software can be distributed via a central server rather than maintain software on each user's computer.
  • The software typically requires training to use and is not very intuitive.
  • The security setup is difficult to learn and understand.
  • There have been some compatibility issues when connecting to the latest non-SAP data sources.
  • Updating and upgrading the software is not easy.
Microsoft/Caradigm Amalga

SAP offered the most complete package. We were looking for a platform that gave us ETL tools, reporting, dashboards, and security.
We may end up switching to Microsoft's BI stack as we use a Microsoft's PDW appliance which is not fully compatible with SAP BusinessObjects.
  • We use the product to measure performance. High performance equates to higher reimbursements rates in our industry.
  • Cleaner, more reliable data.

Using SAP Business Objects

  • The product is used as our primary BI platform.
  • We use Crystal Reports for end user reporting.
  • SAP Dashboards for our monthly performance improvement dashboards.
  • Web intelligence for ad-hoc data reports and exploration.
  • Data services is used to move data from our production system to our data warehouse.

Evaluating SAP Business Objects and Competitors

We did not previously own a BI solution.

SAP Business Objects Implementation

The product requires hardware that is spec'd a bit higher than the vendor's recommendation.

SAP Business Objects Training

  • Online training
  • In-person training
  • Self-taught
Great training with hand-on labs.
SAP's training is excellent, though it is expensive.
The product is not easy to use without training. I'd recommend that anyone who implements BusinessObjects receive training on each component.

Configuring SAP Business Objects

SAP Business Objects Support

The support system is difficult to use.
No - We have not found SAP's support to be particularly useful.