SAP BOXI review
July 21, 2014

SAP BOXI review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SAP Business Objects

Business Objects was required for the use by analysts in data analytics and business intelligence. As part of the service management, all the incident management information was being collected in the BO database and it was then used for reporting. Specifically I used it for extracting reports and customising the cut of information I needed for analysing the service management trends, problem ticket details.
  • It is a very robust application and is easily cutomisable.
  • The dashboards and reporting aspect is very user friendly hence training on the application is not necessary. It did provide for drag and drop once the BO Universe was set up.
  • Setting up the BO Universe needed programming knowledge at the time. I am sure that the newer versions are better.
Ease of use and customisation
It is well suited for any reporting requirement where there is a vast amount of data that needs sifting through.