SAP BOXI review
July 21, 2014
SAP BOXI review
Score 7 out of 10
Vetted Review
Verified User
Software Version
BOXI
Overall Satisfaction with SAP Business Objects
Business Objects was required for the use by analysts in data analytics and business intelligence. As part of the service management, all the incident management information was being collected in the BO database and it was then used for reporting. Specifically I used it for extracting reports and customising the cut of information I needed for analysing the service management trends, problem ticket details.
- It is a very robust application and is easily cutomisable.
- The dashboards and reporting aspect is very user friendly hence training on the application is not necessary. It did provide for drag and drop once the BO Universe was set up.
- Setting up the BO Universe needed programming knowledge at the time. I am sure that the newer versions are better.